Securitas
Scheduling Manager
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Scheduling Manager
Scheduling Manager • Securitas UK
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📍 Location: Milton Keynes, MK17 8LX
💰 Pay: £35,000 per annum
🕒 Working Hours: Monday – Friday (12pm–9pm)
🎓 Learning & Development: From Day 1, gain access to outstanding Learning & Development opportunities, mentorship, and benefits including:
- Discounts from major brands
- Give-back schemes
About the Role:
We’re transforming how we plan, schedule, and deliver services—this role is a unique opportunity to shape and build a brand-new Workforce Management function. If you thrive in fast-paced environments, enjoy leading teams, and want to make an operational impact by designing processes from the ground up, this is your chance.
As Scheduling Manager, you’ll play a pivotal role within the business, ensuring the right people are in the right place at the right time. Your work will directly impact:
- Customer satisfaction
- Operational performance
- Employee experience
This role offers the chance to ** chamou nge your own geographical area**, manage a team of Administrators, and help implement a structured scheduling approach across our business.
Job Title: Scheduling Manager
Location: Milton Keynes, UK
Grade: E
Company Description: "See a Different World. Where potential is seen and progress is nurtured." Our mission at Securitas is to make the world a safer place. Join 336,000+ colleagues who drive positive change.
Core Values:
- Integrity
- Vigilance
- Helpfulness
Our People Promise:
- Opportunity: See potential in every person and situation.
- People: Open eyes to all that’s good.
- Purpose: Make your world a safer place.
Notice:
This role offers a unique opportunity for industry professionals transitioning into Scheduling Manager positions or ambitious team leaders ready to make a significant impact within a progressive workplace.
What You’ll Be Doing:
As Scheduling Manager, your responsibilities will include:
- Lead, coach and inspire a team of schedulers, ensuring accountability and facilitating high performance for consistent excellence.
- Take full ownership of workforce scheduling through WFM systems, implementing full and effective coverage across all operations.
- Monitor live operational activities, making real-time adjustments to maintain continuous service delivery and adapt to changing demands.
- Ensure full compliance with contracted obligations, workplace legislation, and company policies to preserve high operational and ethical standards.
- Serve as the key escalation point for scheduling and workforce challenges, resolving issues efficiently.
- Use data, trends, and forecasting to predict future resource requirements and enhance workforce planning.
- Oversee scheduling processes to reduce inaccuracies in rosters, minimize payroll queries, prevent rosters errors, and ensure invoices are processed on time.
- Support onboarding, recruitment, and workforce planning to ensure client priorities and operational needs intersect.
- Confirm that all teams are device-operational and comply with licensing and training standards.
- Champion a high-performance culture, aligning with the company’s values and principles: collaboration, accountability, and results.
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Please direct that this list reflects the role requirements but is not comprehensive.
Requested Applicant Profile:
We are on the lookout for:
Essential:
- A natural leader with energy, strong accountability mindset, and ownership.
- Familiar with Workforce Management (WFM) systems (preferably Timegate).
- Strong data-driven thinking with a balanced approach to strategy and execution.
- Someone who thrives in complexity and excels under pressure, ensuring timely and decisive action.
- A skilled communicator who builds and sustains relationships across varying teams.
- A five-year checkable employment history or documentary evidence of gaps addressing adjusted work roles (self-employment, further education, etc.).
- Commitment to embodyry and uphold the Securitas core values of Integrity, Vigilance, and Helpfulness.
- Legal right to work in the UK.
- Ability to work independently and manage well-organized priorities.
- Good proficiency in computer applications and strong verbal/written communication skills.
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Desirable:
- Prior experience in scheduling, workforce planning, or equivalent operational functions.
Benefits Programme:
Securitas offers a comprehensive benefits package designed to support your well-being and lifestyle:
Wellness & Financial Health:
- Local Discounts (Shop, travel, consumer goods) — SECURITAS PERKS
- Illness Coverage / Private Healthcare: Comprehensive care through the HSF Health Plan covered by your contribution. Enjoy:
- Cash back on dental exams, eye care, oral health care.
- Treatment plan cost coverage.
- Ease in unexpected illness.
- Dental: Choose from a range of private plans providing cash back on:
- Regular dental exams.
- X-rays.
- Preventive care.
Lifestyle Support:
- Cycle to Work Scheme: Affordable brand-new bikes & equipment with up to 42% tax savings.
- Cost Savings:
- Discounts on eye assessments & spectacles via SPECSAVERS.
- Regular dental consultations at reduced rates through Toothfairy.
Support Services:
- WeCare: Access to 24/7 eHealth, GP consultations, mental wellness resources, fitness initiatives.
Premium Investments:
- Company-sponsored pension scheme — matching contributions and tax relief benefits.
- Salaried ISA savings account forifiable financial goals and retirement planning.
- Free mortgage and financial advising services.
Security and Protection:
- Death-in-Service benefit (lump-sum benefit for beneficiaries).
Diversity & Inclusion:
At Securitas, we celebrate diversity and promote:
- Equality through Armed Forces Covenant, Race at Work Charter, and generous disability-confident support practices.
Our initiative includes:
- BSL Week, International Women’s Day, Pride, Black History Month.
How to Proceed:
Join a team that values you. [Click for 'I’m Interested'] to start your next career step with Securitas UK.
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