Pobl Group
Scheme Support Officer
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Who are Codi Group?
Codi is a not-for-profit with a big heart and an even bigger mission. As Wales’ largest provider of housing, care, and support, we’re here to help people live well, feel supported, and rise to their full potential.
Every day, our teams support nearly 17,000 individuals across Wales with services that make a real and uplifting difference to their everyday lives.
Our name says it all: ‘Codi’ means rise in Welsh. It reflects who we are, where we come from, and our ambition to lift expectations, lift communities, and lift each other.
About the role
Ty Trosiad is a 10 bed supported housing service for people with long term, complex needs and here we support people with mental health issues, substance misuse and a history of not coping with managing their own tenancy. This is a fantastic opportunity for someone who is looking for a rewarding role where you would be responsible for ensuring the health & safety of the building, monitoring people coming to and leaving the scheme, and being the point of contact for our clients, whether they need advice, support, or somebody to talk to.
Day to Day Duties
- Engaging and interacting with the people we support
- Supporting Project Workers in delivering workshops relating to tenancy management and health and wellbeing
- Welfare checks
- Ensuring the building is secure including health & safety checks and maintaining an awareness of who is in the building
- Dealing with challenging behaviours
- Addressing any additional needs, the people we support might have
- Supporting the people we support with cleaning their room and cleaning the scheme communal areas.
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Who we are looking for
- Ability to work with and build rapport with vulnerable and disadvantaged people and to provide support and advice appropriately
- Ability to work well within a team
- Ability to prioritise tasks and manage own workload with minimal supervision
- Relevant experience or transferable skills
- Demonstrate the right attitudes in line with Codi Values
- IT Literate
- Ability to deal with challenging and emergency situations
- Good communication skills
Part of your role includes sleep-in shifts at the scheme, you will be provided with a secluded area that includes a bedroom, bathroom, and kitchen facilities.
To be a great Scheme Support Officer, you don’t always need previous experience or qualifications. Awareness of issues faced by people at risk of homelessness would be extremely useful in the role.
Values
At Codi, our values are Compassionate, Authentic, and Progressive. When you join us, you’ll embrace these principles and thrive in an environment shaped by them.
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Take a glimpse into our work and find out more about our Pay & Benefits: Codi Perks & Benefits https://codigroup.co.uk/careers
FREDIE
At Codi Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity to rise with us and we encourage you to apply now.
If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact Support.talent@codigroup.co.uk or 0300 373 5262
How do you apply?
If you’re shortlisted, you’ll take a short online values assessment (under 10 minutes) before you book an interview slot to attend the in-person interview. It helps us learn more about you and what drives you. Our colleagues make our services exceptional, and we’re looking for people who’ll feel at home with us.
We believe the people who use our services should have a voice in shaping them. That's why customers may play an active role in our recruitment process, helping us identify candidates who share our values and commitment to delivering excellent support.
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