Outwood Grange Academies Trust
School Attendance Officer

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School Attendance Officer
Attendance Officer - Outwood Academy Acklam
Role Overview
Academy: Outwood Academy Acklam Start Date: 01 September 2026 Salary: £23,390 - £24,475 Working Pattern: 37 Hours Per Week, Monday to Friday, Term Time Only + 5 Days
Are you passionate about ensuring every student maximises their potential through consistent attendance? As an Attendance Officer, you will be crucial in implementing whole-school strategies designed to improve attendance levels and actively reduce persistent absence. This role blends:
- Operational duties such as conducting home visits & late gate patrols
- Essential administrative support
- Resilient engagement with students and parents to address attendance barriers
Welcome From The Principal
As Principal, we’re proud of our GOOD-rated, vibrant, and diverse 11-16 academy in Middlesbrough, serving nearly 1,200 students. Our academy stands out with:
- State-of-the-art facilities
- A strong, inclusive community
- Consistently improving student outcomes (highest performing school in the town on the Fairer Schools Index, ‘Well Above Average’ progress)
Driven by our ACKLAM values, we’re outward-facing and committed to:
- Celebrating diversity
- Providing opportunities for our students and community
- A reputation where staff love working here.
We’d love you to join us. Apply today or visit the school! For questions, email Chloe Donnelly (HR Assistant).
Key Responsibilities
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Attendance Management
- Drive whole-school attendance strategies, including:
- Daily Late Gate patrols
- Maintaining registration & attendance Management Information Systems (operating automated parent contact systems for absences)
- Ensure real-time accuracy of attendance data in systems such as CMIS or alternative academy software.
Student & Parent Engagement
- Directly engage with students & parents to discuss absence reasons and provide:
- Appropriate support
- Constructive challenge
- Data-driven interventions, including:
- Preparing & presenting detailed attendance reports
- Processing referrals for Fixed Penalty Notices
Communication & Compliance
- Publicise attendance updates via multiple channels (e.g., academy website, letters, digital platforms).
- Ensures compliance with statutory standards and UK attendance legislation.
Requirements & Qualifications
Essential Criteria
- Excellent communication skills: Verbally & in writing, engaging with diverse audiences (students, families, colleagues).
- Strong organisational abilities: Time management with mandatory deadlines (e.g., attendance reports, referrals).
- Proficiency in ICT: Microsoft Office & Excel (excel data management, reporting, automated reminders).
- Resilience & conflict resolution: Ability to remain calm and professional amid difficult conversations.
- Professionalism: Consistent behaviour in emotionally charged scenarios.


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Desirable Experience
- Previous work in schools or attendance-related roles.
- Experience with CMIS or SIMS systems.
- Safeguarding certification (or willingness to obtain one).
Mandatory Checks
- Enhanced DBS check.
- Satisfactory references.
- Compliance with UK safeguarding policies (Keeping Children Safe in Education).
About Outwood Grange Academies Trust (OGAT)
OGAT prioritises staff development, providing:
- Professional growth through the Outwood Institute of Education.
- CPD opportunities (course delivery support, skills workshops).
Why Join Us?
Secure Work-Life Balance
- 25 days annual leave (+ bank holidays for non-term-time staff; prorated for part-time staff).
- Flexible family policies.
- Enhanced occupational benefits (accessible immediately, no waiting periods).
Support & Wellbeing
- Dedicated mental well-being strategy.
- Access to Employee Assistance Programme (confidential support services).
Additional Benefits
- Free on-site parking.
- Staff discounts (vouchers, retail, gifts).
- Local Government Pension Scheme.
- Automatic salary progression.
Where every opportunity makes a difference. Apply now! For more about benefits or working with Outwood, visit the Outwood Careers page.
Note: All shortlisted candidates will undergo DBS checks; safeguarding audits are strictly adhered to.
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