School Space
School Lettings Assistant/Customer Service Assistant

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School Lettings Assistant/Customer Service Assistant
Community Connector
(Local Key Holder / School Lettings Assistant)
Are you a community-minded individual who wants to help schools fight the funding cuts? Do you have fantastic time-keeping skills and a love for working with people? Have you been looking for a role in the evenings/weekends to fit around your other commitments?
If you’ve answered an emphatic YES to the questions above, then a part-time role with us will be just what you’re looking for!
Location
📍 Borden Grammar School 📍 Avenue of Remembrance 📍 Sittingbourne, Kent 📍 ME10 4DB
Contract
📅 Part-time, Permanent
Hours of Work
- Weekdays (Monday - Friday): Shifts between 4:30pm and 10:30pm
- Weekends (Saturday/Sunday): Availability from 7:45am until 10:30pm (shifts max 8 hours)
- Expected hours per week: 5–15 hours
- Rate: £12.75 per hour
About Us
School Space aims to create thriving schools at the heart of thriving communities.
We do this by partnering with schools to rent their facilities to the community. Our spaces are hired by wonderful community groups, and the income generated is used to:
- Improve educational experiences and facilities for students.
- Build stronger connections with the surrounding community.
Reasons to use Rodeo
I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?
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Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.
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Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
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Why you're a good match
StrongYour economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.
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Why you're a good match
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Only hits
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Why This Role Matters
Our operation spans 50+ schools (and growing). We are seeking community-minded individuals to join our team of 100+ part-time Community Connectors, who:
- Open and close schools.
- Ensure customers receive great service during bookings.
Key Responsibilities
- Open and close assigned school venues (evenings & weekends)
- Act as a key holder, remaining onsite throughout customer bookings
- Conduct necessary checks and light cleaning/tidying post-bookings
- Set up and clear away tables/chairs during events (e.g., moving exam setups)
- Provide excellent customer service
- Report back to the operations team on school activities
Training is provided for these tasks.
Experience Required
You ideally have:
- Experience delivering exceptional customer service
- A flexible, organised, and timely approach (critical for smooth bookings)
- Experience providing constructive feedback (essential for improving school operations and services)
- A commitment to social/community support (shared by all our team members)


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Employment Requirements
Due to school facility access, a clear enhanced DBS check is mandatory.
Training & Support
You will benefit from:
- A comprehensive training programme to start your role
- Regular sessions with team leaders, operations managers, and the wider School Space team
School Space Safeguarding Statement
School Space prioritises safeguarding, ensuring no child or vulnerable person experiences abuse.
We are committed to: ✅ Training all staff in safeguarding best practice. ✅ Establishing clear procedures to protect children from harm. ✅ Promoting safeguarding awareness among all employees and users of school spaces.
Equal Opportunity Policy
We value diversity and are an equal opportunity employer. We do not discriminate based on:
- Race
- Religion
- Colour
- National origin
- Gender
- Sexual orientation
- Age
- Marital status
- Veteran status
- Disability status
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