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School Support Officer (Apprentice)
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School Support Officer (Apprentice)
Apprentice School Support Officer – Central Business Services Team
The Mercian Trust
INCREASING OPPORTUNITIES, IMPROVING OUTCOMES
As one Trust, we share a common purpose: our social mobility and social justice mission to transform communities through equitable education. By ensuring every child and young person thrives, fulfils their potential, and contributes positively, we change lives.
About Our Mission
We are committed to:
- Increasing opportunities and improving outcomes for all students
- Supporting those who are under-served, under-resourced, or threatened by inequality
- Focusing on students with special educational needs and disabilities (SEND)
- Serving schools in the West Midlands with pioneering solutions
Education shouldn’t be limited by circumstance. Together, we break barriers.
Purpose of the Role
As an Apprentice School Support Officer, you will support the Central Finance Team, ensuring smooth financial operations between schools and administrative excellence. Reporting to the Business Services Team Leader, your tasks include:
- Acting as the financial liaison between Central Services and schools
- Maintaining accurate, timely transactions as per the Trust’s Finance Handbook
- Providing Administrative support for Central Business Services
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Key Responsibilities
Administrative & Financial Support:
- Resolving school and third-party financial queries efficiently
- Raising requisitions and purchase orders
- Facilitating credit card and business account purchases
- Managing Parent Payment system entries
Operational & Reporting:
- Supporting financial reporting to schools
- Assisting staff in using the financial system and accessing records
- Investigating and providing clearances for suspicious activities
Team & Professional Growth:
- Supporting the Finance Apprenticeship Scheme
- Handling enquiries from staff, parents, customers, and suppliers
School Support:
- Liaising with Nash Schools, including on-site visits when required
- Undertaking additional duties as needed
Pay & Employment
Pay Range: £14,566 to £25,583 (APPR 1 – APPR 6) Essential Qualifications/Skills:
- Relevant professional qualification (Level 2 or equivalent)
- Strong communication skills (written and verbal)
- Computer literacy with advanced Excel skills
- Numeracy proficiency
- Team player with a positive attitude
- Motivated and flexible
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Benefits & Professional Development
Why Join The Mercian Trust?
Same mission, greater impact. Your work here drives fairer education, supports underprivileged youth, and fosters inclusive growth.
Key Benefits:
Financial, Health & Lifestyle
- Red discounts on everyday items via Eden Red
- Comprehensive health plan (UK HealthCare partnership)
- Cycle-to-work scheme (via Halfords)
- Blue Light Card for discounts & convenience
Career & Training
- Substantial Continuing Professional Development (CPD) as part of our education-exclusive benefits
Our Values & Commitment
- Safeguarding: Commitment to protecting young people and vulnerable adults; DBS checks mandatory.
- Diversity & Inclusion: We actively support applications from all backgrounds and challenge discrimination.
- Ethical Excellence: We lead through innovation and beyond-rooted community credibility.
Note: Policies and specification details are available upon request.
Further details and application: The Mercian Trust – Home.
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