The Nursing and Midwifery Council
Screening Case Support Officer
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Job Description: Screening Administrator / Case Processing Officer
Application Deadline
12 July 2026
Department
Screening
Employment Type
Permanent – Full Time
Location
London or Edinburgh
Reporting To
Imran Inamdar
Salary
£26,247 - £30,623 per year
- London: £28,222 - £30,623
- Edinburgh: £26,247 - £28,480
About the Organisation – The NMC
The National Medical Council (NMC) ensures safe, effective, and compassionate nursing and midwifery practice, protecting public health and wellbeing by regulating over 800,000 professionals.
About The Team
The Screening department is the first step in the fitness-to-practise process. You will work as part of a small legal team, assessing concerns raised about registered professionals. Your role is crucial in advising whether regulatory action is necessary or if further information is required. This is a key step in maintaining public protection.
About The Role
As a Screening Administrator or Case Processing Officer, you will:
- Efficiently process incoming fitness-to-practise referrals and associated correspondence.
- Ensure accurate updates to:
- The national registration database
- Case management systems within set timescales
- Support the progression of cases through the Fitness to Practise process by completing administrative advancement tasks.
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You will also:
- Review and assess incoming fitness-to-practise documentation, including new referrals.
- Provide essential administrative support to colleagues within the Screening team.
Key Responsibilities
Emphasis on the core requirements of the role.
- Offer a customer-focused service, aligning with the NMC’s customer service standards.
- Communicate clearly with colleagues, managers, and stakeholders to optimise departmental workload management.
- Work effectively within a fast-paced, small legal team environment.
- Understand that cases involve highly sensitive, distressing, and often complex content, requiring resilience and emotional awareness.
Salary & Flexibility
- Salary placement is typically at the bottom of the pay band for new applicants.
- Hybrid working: Two days per week in the office (London or Edinburgh), with the remaining days remote.
- Part-time applicants should adjust office attendance proportionally.
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Benefits
- 30 days annual leave (enhanced).
- Pension scheme with a 8% employer contribution (up to 14% with optional employee contributions).
- Life insurance worth 4x current salary.
- Hybrid working policy (sustained with team flexibility).
- Enhanced maternity/paternity leave.
- 24-hour Employee Assistance Programme (EAP).
- Cycle to Work Scheme.
- Perkbox membership (levels and benefits depend on locality).
- Subsidised restaurant at the Portland Place office.
- Season ticket loans.
Additional Information
- The role is flexible, potentially requiring team transitions to support workload efficiency.
- Movement between teams aligns with referrals volume and case progress.
- Pre-employment screening applies to all roles and may include DBS checks in the future.
- The NMC provides reasonable adjustments for candidates with disabilities throughout the recruitment process.
Note on Material Handling
This role involves sensitive, distressing content related to fitness-to-practise cases. Support will be provided to manage exposure appropriately.
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