Pharmacy2U | Certified B Corp
Scrum Master
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Scrum Master
Role: Scrum Master
Location: We operate a hybrid schedule, meaning 2-3 days a week in the office based at Thorpe Park, Leeds.
Salary: £ DOE plus extensive benefits
Contract type: Permanent
Employment type: Full time
Working hours: We work on a core hours principle. Our core hours are 09:30 - 16:00; you can work around these to suit you!
Do you want to work for the nation's largest online pharmacy ensuring excellence for all our patients? We're a market leader in the pharmacy world, with 25 years' experience, helping over 1.8 million patients in England manage their NHS prescriptions from request through to delivery. We are Great Place to Work certified as we consider colleague experience a top priority every day, and as a certified B Corp we also meet high standards of social and environmental responsibility. Our people are fundamental to our success and ensuring we achieve our vision to be a world leading, patient-centric digital healthcare provider. We are committed to continuing to develop a positive, open and honest working environment for all.
Our tech teams keep us running 24/7 to make sure all our patients get world class service. To support that, this role may include participation in an out-of-hours rota as required by the business. We operate fair scheduling process as well as additional compensation for all on call periods.
We're looking for a proactive Scrum Master to support Agile teams in delivering high‑impact digital healthcare products. Working across e‑commerce, web, mobile, clinical, and operational platforms, the role enables teams to deliver value at pace while maintaining quality, compliance, and a strong patient focus.
The role fosters collaboration, continuous improvement, and predictable delivery, helping teams perform at their best, sprint after sprint.
Why you'll love working with us
We believe great people deserve great support. That's why we offer a benefits package designed to look after your health, finances, career and life outside work.
Financial security & rewards
Competitive contributory pension Occupational sick pay Long-service awards and refer-a-friend bonuses Professional registration fees covered (GPhC, NMC, CIPD and more) Cycle to Work and Green Car schemes (subject to eligibility)
Reasons to use Rodeo
I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?
Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.
Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
Graduate Consultant — 2026 Scheme
Why you're a good match
StrongYour economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.
See breakdownIt searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Why you're a good match
You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.
Experience fit
Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Family-friendly
Enhanced maternity and paternity pay Flexible hybrid working to help balance work and home life
Health & wellbeing
Private healthcare insurance at discounted rates (Aviva) Employee Assistance Programme and in-house mental health support Access to discounted gym memberships via Blue Light Card and benefits schemes Regular health and wellbeing initiatives
Career growth
Strong commitment to CPD, training and professional development
Time off & flexibility
25 days' annual leave, increasing with service Buy and sell holiday scheme
Everyday perks & exclusive discounts
Blue Light Card and employee discount platform Exclusive discounts at The Springs, Leeds 25% off health & beauty purchases 25% off Pharmacy2U Private Online Doctor services
Culture & community
Regular social events throughout the year
What you'll be doing?
Scrum Facilitation: Facilitate Agile ceremonies including sprint planning, feature refinement, daily stand‑ups, sprint reviews, and retrospectives, ensuring sessions are efficient and outcome‑focused Team Coaching: Support teams in adopting Agile principles, fostering a self‑organising culture and improving delivery performance Stakeholder Engagement: Collaborate with Product Owners and Managers, Heads of Delivery, Tech Leads, and senior stakeholders to ensure backlog clarity, alignment, and prioritisation against business objectives RAID Leadership: Proactively identify and remove delivery blockers, escalating where necessary to maintain momentum Cross‑Functional Alignment: Enable effective coordination across technical, marketing, commercial, clinical, fulfilment, and customer care teams to deliver integrated solutions Delivery Metrics: Track and share Agile performance metrics (e.g. velocity, burn‑down charts, cycle time) to support continuous improvement and data‑driven decision‑making Quality & Compliance: Promote a delivery culture that balances speed with regulatory, security, and patient‑safety requirements Continuous Improvement: Encourage retrospection and the adoption of new practices to enhance delivery flow, team morale, and stakeholder satisfaction
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Who are we looking for?
Agile Knowledge: Deep understanding of Agile methodologies, particularly Scrum, with practical experience running Agile sprints Proven experience working as a Scrum Master in complex, multi‑team Agile environments Technical Fluency: Ability to communicate effectively with developers and understand technical constraints, architecture, and system design Backlog Management: Proficiency with tools such as Jira, Confluence, Trello, or Azure DevOps for backlog grooming and workflow tracking User‑Centric Mindset: Strong empathy for users, with the ability to translate feedback into actionable deliverables and support teams in adopting Agile principles through coaching and mentoring Analytical Thinking: Comfortable using both quantitative and qualitative data to inform decisions Effective Communication: Strong verbal and written communication skills for clear documentation and stakeholder engagement, with the ability to facilitate discussions and resolve conflict Cross‑Functional Collaboration: Proven experience working with UX/UI designers, engineers, QA teams, and business leaders, coordinating delivery across web, mobile, e‑commerce, and operational services Problem‑Solving: Strong critical‑thinking and problem‑solving skills to evaluate trade‑offs and support sound delivery decisions Strong understanding of technical systems and the ability to operate effectively in technology‑driven environments, bridging the gap between technical and business requirements
What happens next?
Please click apply and if we think you are a good match, we will be in touch to arrange an interview.
Applicants must prove they have the right to live in the UK.
All successful applicants will be required to undergo a DBS check.
Unsolicited agency applications will be treated as a gift.
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