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Scrum Master
Scrum Master
The Role
The Scrum Master role involves:
- Preparing the team(s) for Big Room Planning (PI) Planning events, ensuring timely coordination and alignment via briefings, communication with other teams, and stakeholder collaboration.
- Facilitating multiple product teams (typically 8–12 people), helping them define PI objectives, draft and finalise plans, and present to stakeholders and cross-functional teams.
- Optimising value delivery at the team level through continuous improvement, agile practice adoption, and managing workflows aligned with timeboxed commitments.
- Supporting digital and data product planning, embedding efficiencies, and providing clearer analytics insights.
- Collaborating across teams to mitigate impediments and dependencies—both within and outside the Agile Release Train (ART)—while promoting seamless project execution.
- Facilitating iteration events (Daily Stand-ups, Backlog Refinement, Iteration/PI Planning) to ensure productive, adaptive, and positive work sessions.
- Partnering with Product Owners to maximise output, enforce Definition of Done (DoD) standards, and guide story/task/defect estimation and tracking.
- Working with Developers, Product Owners, Release Train Engineers (RTEs), Product Managers, and Architects to enhance value delivery against set standards and quality benchmarks.
- Advocating DevOps principles and Continuous Delivery (CD) pipelines to streamline delivery workflows.
- Proactively resolving blockers and impediments, engaging directly in problem-solving, and identifying long-term capabilities for continuous improvement.
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Key Responsibilities
Planning & Coordination
- PI Planning/Coach Sync
- Facilitate team-level breakouts and general support for the Release Train Engineer (RTE).
- Team Events
- Lead Daily Stand-ups, PI/Iteration Planning, and Backlog Refinement ceremonies.
- Inspect & Adapt
- Organise and facilitate Iteration Reviews and Retrospectives, alongside problem-solving workshops.
Backlog & Delivery
- Product Backlog Management
- Collaborate with Product Owners to create and prioritise a ready and sized team backlog.
- Coaching & Scope Ownership
- Improve team workflows, address skills gaps, and resolve dependencies/impacts impeding progress (including conflict resolution).
- Tracking & Compliance
- Maintain Kanban boards, monitor Pieces of Work (POW) objectives, and track flow/quality metrics; oversee Scaled Agile Framework adoption.
Risk & Stakeholder Management
- Identify, raise visibility, and resolve risks, impediments, and dependencies.
- Champion servant leadership, accountability, and psychological safety—ensuring an inclusive, open environment where contributions thrive.
Profile
Essential Skills & Experience
- Certification – Preferred:
- Certified PSM I/II or CSM/A-CSM.
- Role-specific expertise:
- 4+ years as a Scrum Master in technology teams delivering digital/data products, with cross-functional experience.
- Agile/collaboration framework knowledge:
- Expertise in SAFe, Scrum, Kanban, and agile principles that interface with Portfolio/Project/Program hybrid methodologies (e.g., regulated sectors, O&M teams, construction).
- Soft-skills leadership:
- Strong facilitation, communication, conflict resolution, organisation, and time management.
- T-shaped flexibility:
- Broad expertise to bridge gaps between coaching and functions like product, design, test automation, research, or QA if needed.
- Delivery impact:
- Track record of throughput improvements and value/pipeline optimisation.
- Analytics & metrics:
- Experience leveraging metrics/BI tools to drive data-based decisions.
- Stakeholder alignment:
- Ability to collaborate effectively across team to executive levels.
- Coaching techniques:
- Robust ability to adapt coaching styles for high-performance results.
- CI/CD exposure:
- Familiarity with Test/Behaviour-Driven Development and Continuous Integration/Delivery (CICD) pipelines.
- Matrix ownership:
- Proven mobilising abilities for on-shore/off-shore teams within diverse organisational structures.
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Skills
Scrum
Agile
Facilitation
Communication
Conflict Resolution
Organizational Skills
Time Management
Coaching
DevOps
Continuous Delivery
Test Driven Development
Behavior Driven Development
Metrics
Data Analysis
Team Collaboration
Problem Solving
Location