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Job Description
Purpose of the Role
Facilitates and supports Agile teams by ensuring they follow Scrum principles. Removes obstacles, enhances team collaboration, and ensures smooth communication, enabling the team to focus on delivering high-quality, iterative results. Facilitates Scrum events, promotes continuous improvement, and acts as a bridge between the team and external stakeholders.
Accountabilities
- Facilitate Events: Facilitate events, as needed, and ensure that all events take place and are positive, productive, and kept within the timebox.
- Support Iteration Execution: Ensure quality of ceremony artefacts and continuous customer value through iteration execution, maintain backlog refinement, and iterate on stakeholder feedback.
- Optimise Flow: Identify and facilitate the removal of conflict impacting team flow, utilising metrics to empower the team to communicate effectively, making all work visible.
- Mitigate Risks: Identify and escalate risks to remove impediments and shield the Squad from interruptions.
- Build High-Performing Teams: Foster and coach Agile Team attributes and continuous improvement, encourage stakeholder collaboration, deputise ‘in the moment leadership’, and drive high-performing team attributes.
- Stakeholder Management: Facilitate stakeholder collaboration (e.g., business stakeholders, product teams, vendors) and build trust with stakeholders.
- Governance and Reporting: Ensure data quality and provide representation at required governance forums, if applicable.
Assistant Vice President Expectations
To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are:
- L – Listen and be authentic
- E – Energise and inspire
- A – Align across the enterprise
- D – Develop others
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OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc.) to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes.
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.
Join Barclays
Join Barclays as a Scrum Master within the Digital LAB Segments & Propositions Risk and Control team, where you will enable Agile delivery across high-impact initiatives supporting customer growth and revenue. Acting as a servant leader, you will facilitate Scrum ceremonies, optimise team flow, and remove impediments to ensure iterative, high-quality delivery. Operating in a dynamic digital environment, you will play a key role in managing risk and control across the delivery lifecycle while maintaining strong governance, data quality, and compliance. You will collaborate closely with product, business, and technical stakeholders, leveraging Agile metrics and tools to drive transparency, continuous improvement, and alignment with organisational objectives.
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Requirements
To be successful in this role, you will need the following:
- Proven experience facilitating Scrum events and ceremonies, ensuring efficiency and adherence to agreed timeboxes.
- Strong working knowledge of Agile methodologies, delivery tools, and practices (e.g., backlog management, sprint reporting, dependency tracking, Kanban).
- Hands-on experience coaching teams in Scrum and/or Kanban frameworks.
- Proficiency in Agile tools (e.g., Jira dashboards, sprint reporting, backlog configuration).
- Experience supporting delivery in complex and/or regulated environments.
- Experience supporting ART events (e.g., PI Planning, Inspect & Adapt, ART Sync) and fostering collaborative team environments.
Some other highly valued skills may include:
- Agile certifications such as CSM, PSM, PMI-ACP, SAFe Scrum Master, or equivalent.
- Exposure to engineering or software development (e.g., Java,.NET, Angular, YAML, GitLab).
- Experience maintaining and refining the product backlog in collaboration with the Product Owner and Technical Delivery Lead.
- Solid understanding of risk management and controls.
- Demonstrated project management experience and skills.
You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.
Our Work Experience
Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.
Location
The successful candidate will be based in Knutsford (Radbroke Hall).
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