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About Node4
We are a united force driven by a single ambition; to deliver faster transformation, lower cost, and truly differentiated outcomes - we do this by bringing together our AI Augmented MSP platform, hybrid sovereign cloud solutions, deep Microsoft expertise and the Node4 People
We are:
- Nimble – We focus on what matters most, adapt fast and embrace change
- Original – We think differently, stay curious and innovate
- Driven – We are bold, bring energy and own the outcome
- Engaged – We operate as one, building strong relationships
- 4 More – We always go further for our people, customers and partners
About the Role
- Acts as the technical authority for SD-WAN delivery engagements, providing design assurance, governance, and technical leadership throughout the project.
- Designs, implements, and assures complex SD-WAN solutions, primarily based on Fortinet technologies, ensuring services are delivered safely, securely, and in accordance with agreed standards.
- Works closely with Pre-Sales, Architecture, Project Management, Delivery, and Support teams to ensure customer requirements are translated into successful technical outcomes.
- Supports the standardisation, automation, and continual improvement of SD-WAN services, delivery methods, and implementation practices.
- Provides technical mentoring and guidance to engineers, helping to build delivery capability and consistency across the Network Practice.
Responsibilities
- Lead customer discovery sessions, technical workshops, and implementation planning activities for SD-WAN projects.
- Produce and assure technical documentation including low-level designs, implementation plans, test plans, network diagrams, and operational handover documentation.
- Configure, deploy, and validate SD-WAN solutions in accordance with architectural designs, standards, and customer requirements.
- Act as Technical Design Authority for assigned projects, providing governance, technical assurance, and risk management throughout delivery.
- Review and approve technical deliverables and implementation approaches produced by project engineers.
- Ensure services are delivered in line with security best practice, operational standards, and service acceptance requirements.
- Support the transition of delivered services into support, ensuring readiness, documentation quality, and operational acceptance.
- Troubleshoot and resolve complex technical issues encountered during deployment and implementation activities.
- Contribute to reusable deployment standards, configuration templates, automation initiatives, and delivery best practice.
- Provide technical mentorship, coaching, and development support to delivery engineers and wider Network Practice teams.
- Work collaboratively with vendors, partners, architects, and operational teams to deliver successful customer outcomes.
- Support the ongoing evolution of Node4's SD-WAN portfolio, services, standards, and delivery methodologies.
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Behaviours
- Leads through technical credibility, professionalism, and a commitment to delivery excellence.
- Demonstrates strong customer focus and builds trusted relationships with both technical and non-technical stakeholders.
- Promotes standardisation, quality, and "right first time" delivery practices.
- Collaborates effectively across Architecture, Delivery, Support, and Project Management functions to achieve successful outcomes.
- Continuously develops knowledge, shares expertise, and contributes to the growth of the wider team.
Measures of Success
- Delivery of SD-WAN projects in accordance with agreed scope, timescales, and quality standards.
- High levels of technical compliance with approved designs, security controls, and delivery standards.
- Reduction in delivery defects, implementation rework, and early-life support issues.
- Successful service acceptance and transition into support with minimal handover defects.
- Positive customer feedback and successful achievement of project outcomes.
- Increased adoption of standard deployment methods, templates, and automation capabilities.
Knowledge And Experience
- Fortinet FCSS Network Security certification or equivalent technical capability.
- Proven experience delivering enterprise networking and SD-WAN solutions within an MSP, systems integrator, or enterprise environment.
- Strong knowledge of FortiGate, FortiManager, FortiAnalyzer, FortiEMS, FortiClient, and associated SD-WAN technologies.
- Strong understanding of routing, switching, BGP, OSPF, IPsec VPN, security, and WAN technologies.
- Experience producing technical designs, implementation plans, test plans, and supporting documentation.
- Experience acting as a technical lead, design authority, or senior consultant on customer-facing projects.
- Strong troubleshooting and problem-solving capability across complex network environments.
- Excellent verbal and written communication skills with the ability to engage both technical and business stakeholders.
- Experience mentoring engineers and supporting technical capability development within a delivery team.
- Exposure to automation, Infrastructure as Code, configuration management, or repeatable deployment methodologies would be advantageous.
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What can we offer you?
- Hybrid Working
- Private Medical Insurance or Company Paid Health Cash Plan
- Employee Assistance Program
- 25 days holidays plus your birthday off
- Option to purchase additional holiday (up to 5 days)
- Company Pension Scheme
- Life Assurance x 4
- A diverse workforce
- Employee investment with Node4 training Academy
- Family savings and shopping discounts through the Node4 benefits portal.
- Discounted Gym Membership
- Modern facilities with open and welcoming breakout areas
- Company Social events
- Never ending supply of hot and cold drinks, biscuits, sweets, and fruit
Why join Node4?
Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide and beyond. From three people to a workforce of over 900. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard.
Node4 is the place to be if you are passionate about technology and providing exceptional service while developing your career within a welcoming and evolving company.
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Skills
SD-WAN
Fortinet
Network Design
BGP
OSPF
IPsec VPN
FortiGate
FortiManager
FortiAnalyzer
FortiEMS
FortiClient
Technical Leadership
Network Troubleshooting
Low-Level Design
Infrastructure as Code
Technical Mentoring
Location