Tesco
Seasonal Colleague - Basildon Langdon Hills Superstore
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**Store Assistant – Customer Facing Role
Availability Window
Store discipline operates 24/7 with shifts organised as follows:
| Day | From Time | To Time |
|---|---|---|
| Sunday | 22:00:00 | 07:00:00 |
| Monday | 22:00:00 | 07:00:00 |
| Saturday | 22:00:00 | 07:00:00 |
About the Role
Customers are at the heart of everything we do. Working actively within our stores means variety, teamwork, and managing daily challenges. Here you’ll:
- Meet and support great team members.
- Learn new skills.
- Contribute to an inclusive and welcoming team.
- Enjoy flexibility, stability and career growth opportunities.
This role offers a starting hour rate of £13.28, increasing to £14.55 per hour within the M25. Nighttime shifts (midnight until 6am) receive an additional £2.35 per hour premium.
Guaranteed hours extend from 16 hours per week (with roles extending to part-time from 12 hours). Schedules adhere to your availability window, with shifts allocated with at least 3 weeks’ notice. Even if your availability is not exact, we encourage applications to discuss flexibility.
⚠️ Requirements: MUST BE OVER 18 TO APPLY.
Key Responsibilities
Your role will involve:
- Delivering a friendly, natural, and customer-centric service.
- Long-term interior understanding of Tesco products and services to offer consistent guidance.
- Supporting versatile store duties:
- Replenishing shelves.
- Assisting with checkouts.
- Handling online order picking.
- Occasional delivery assistance.
- General store service and replenishment.
- Making data-backed customer-centric decisions.
- Handling key store-wide routines and ensuring operational excellence.
- Aligning your tasks to goals including customer satisfaction, sales growth, waste reduction, and overall store performance.
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Essential Requirements
- Passion for exceeding customer expectations, greets customers with a smile and a resolve to deliver excellent service every day.
- Ability to build rapport, ensuring customers leave feeling valued and delighted.
- Use of initiative to deliver the best customer experience, even in less obvious situations.
- Strong teamworking skills, collaborative communication and celebrating collective success.
Benefits (What’s in it for you?)
✅ Holidays: 20 days from day one, rising to 22 days after 12 months, including Bank Holidays. ✅ Flexibility: Adopt flexible working arrangements from the start of employment. ✅ Discounts: 10% off on products via Colleague Discount Card, generous offers on pay-day weekends (15%), and a second card for family/friends. 💙 Wellbeing & Support:
- Access to free wellbeing services (mind, body, and career support).
- A life insurance plan worth up to five times your annual pay.
- Award-winning pension scheme with matching contributions up to 7.5%. ✅ Benefits on Demand: Range of options including discounts, shares, cycle-to-work schemes, and more. ✅ Uniform & Policies: Uniform provided, plus supportive frameworks during life’s important moments.
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About Us
Tesco’s mission is to be every customer’s favoured way to shop, with a purpose to serve customers, communities, and the planet better every day.
We commit to diversity, equity, and inclusion, prioritizing an everyone’s-welcome culture where everyone feels represented. Supportive conversations and flexible working arrangements are always available.
We are a Disability Confident Leader, ensuring our recruitment process is fully inclusive and accessible. Further assistance options can be explored via our designated accessibility portal.
Approach clustering and lifestyle with balance and open-mindedness—let’s discuss how we support you here.
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