Dorset County Hospital NHS Foundation Trust
Secondment Medical Secretary - Ophthalmology
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Job Description
About the Role
To provide a comprehensive typing and administrative service to members of the team in order to assist in the achievement of departmental objectives. The post holder will work closely with the team to ensure the delivery of a high-quality service. This will require the utilisation of good typing, administrative, communication, and interpersonal skills.
Our Mission
Our Mission is to work in partnership to provide high-quality, compassionate services and to nurture an environment where people can be at their best.
Diversity and Inclusion
We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under-represented groups.
Responsibilities
- Communicate tactfully and politely with patients/carers and staff in the exchange of verbal and written information
- Communicate with external Trusts and other departments within the Trust
- Deal with telephone and face-to-face enquiries efficiently and with understanding, taking action as appropriate
- Plan and organise own time/work
- Adjust clinic times as necessary
- Ensure notes are ready for clinics and arrange secure transfer between hospital sites as necessary
- Take minutes at meetings as requested; arrange meetings, for example, audit meetings, service meetings, training days
- Type back from dictation, audio or otherwise, all letters and information and take action as necessary within agreed procedures
- Provide information and advice to patients/carers about admissions and appointments
- Follow all relevant Trust policies and adhere to department guidelines/standard operating procedures at all times
- Comment on local policies and procedures where they relate to secretarial or clerical issues
- Maintain stationery stocks; demonstrate secretarial duties to new starters
- Maintain and develop patient information, clerical, secretarial, and record keeping systems, both paper-based and electronic, in line with established Trust systems, liaising with other departments, including Medical Records and Trust Headquarters, where necessary
- Participate in surveys, gather information, and assist with audits as required through the collection of data
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Right to Work in the UK
This role is not available for Skilled Worker visa sponsorship. Applicants must already have the legal right to work in the UK at the time of application. Unfortunately, we are unable to support visa applications for this post in line with UKVI regulations.
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AI Usage Notice
We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidate’s individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role.
All submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements. Where we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application.
Contact Information
For further details / informal visits contact:
- Name: Sally Barnes
- Job Title: Team Leader
- Email Address: Sally.Barnes@dchft.nhs.uk
- Telephone Number: 01305 255245
Alternatively, please contact:
- Name: Mel Cope
- Job Title: Administration Team Leader
- Email Address: melanie.cope@dchft.nhs.uk
- Telephone Number: 01305 255103
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