Royal United Hospitals Bath NHS Foundation Trust
Secretary - Neurology Department
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Secretary - Neurology Department
Job Description: Neurology Secretary
Job Overview
The purpose of this role is to provide a comprehensive, efficient, and confidential secretarial and administrative service to the Neurology team, supporting consultants and clinical staff in delivering high-quality patient care.
In this role, you will:
- Provide accurate typing, clinic administration, and patient pathway coordination.
- Utilise digital systems, including Millennium (EPR) and T-Pro dictation software.
- Demonstrate strong organisation, communication, and time-management skills in a fast-paced clinical environment.
This role offers an excellent opportunity to develop skills while working within a supportive, collaborative, and hardworking team that prioritises exceptional care.
Main Duties
- Provide comprehensive secretarial support, including:
- Audio typing of clinical correspondence
- Managing patient records and appointments on Millennium
- Ensuring timely processing of clinic outcomes
- Track patient pathways against RTT (Referral to Treatment) targets
- Handle patient inquiries professionally
- Support clinic preparation, maintaining accurate records and continuity of care
- Collaborate closely with multidisciplinary teams
- Escalate any issues that arise, ensuring optimal patient care
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About the Organisation
The role is part of BSW Hospitals Group, a partnership between:
- Royal United Hospitals Bath NHS Foundation Trust
- Great Western Hospitals NHS Foundation Trust
- Salisbury NHS Foundation Trust
With over 17,600 employees and a £1.6bn budget, the Group’s mission is to deliver high-quality, person-centred care to 1 million+ people.
Commitments & Values
- Kindness and inclusivity are core to our culture.
- We prioritise staff wellbeing and career development.
- Patient safety, equity, and community impact drive every decision.
- Staff benefits include pools, flexible working, and investment in staff growth (e.g., Dyson Cancer Centre, research initiatives).
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Job Requirements
Qualifications
Essential:
- Good standard of education (GCSE equivalent, including English).
Desirable:
- Secretarial or business administration qualification.
Knowledge, Skills & Experience
Essential:
- Experience in administrative or secretarial roles.
Desirable:
- Previous experience in the NHS or healthcare sector.
Additional Considerations
- Rehabilitation of Offenders Act eligibility check required due to vulnerable patient interactions.
- Due to UK immigration laws, applicants must currently be employment right-bearing unless alternative sponsorship can be verified. Applicants on graduate visas or temporary sponsorship routes should explore eligibility on GOV.UK.
Further Information
For formal enquiries:
- Victoria Moore (Neurology Lead Secretary)
- Email: victoriamoore1@nhs.net
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