Hallmark Cards UK & Ireland
Section Leader - Distribution Permanent Full Time
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Section Leader
As a Section Leader you will be passionate about leading people, driving performance, and continuously improving operations. You will play a key role in creating a positive, inclusive, and high-performing work environment. You will lead your team to deliver against operational targets, ensuring customer demands are met through efficient, on-time order fulfillment.
A core focus of this role is Continuous Improvement. You will actively identify opportunities to enhance productivity, streamline processes, and improve ways of working. From small daily improvements to larger operational changes, you will take ownership of ideas and see them through to delivery, contributing to the overall success of the department.
Your Responsibilities:
- Leading, coaching, and developing warehouse colleagues
- Managing team performance, training, and wellbeing
- Supporting reporting, performance tracking, and data analysis
- Ensuring compliance with Health & Safety standards
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Your Accountabilities
- Allocating work effectively to meet service levels and KPIs
- Resolving operational issues and driving sustainable solutions
To Be Successful You Will Need
- Strong people leadership skills and enjoy developing others
- To be confident communicators across team briefings, written updates, and reporting
- Experience in managing teams and operational performance
- Highly proactive attitude, with a natural drive to improve processes and outcomes
- A strong understanding of continuous improvement principles and can apply them in a practical environment
- Ownership of challenges and see solutions through from start to finish
- To be comfortable working with systems such as Excel, databases, and email
- To show resilience, adaptability, and a growth mindset
- Warehouse Management Systems (WMS) or SAP
- Lean methodologies, project work, or process improvement initiatives
- Knowledge of Health, Safety & Environment (HSE)
- Experience improving efficiency, engagement, or cost performance
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Benefits & Location
- Permanent Role at Brighouse Distribution Centre
- Rotating shifts, typically Monday to Friday
- 26 days holiday plus bank holidays
- Pension scheme
- Free onsite parking
- Annual care day and volunteer days
- A range of cultural and lifestyle benefits supporting work-life balance
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