Mitie Cleaning & Hygiene Services
Security Compliance Officer
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Security Officer Compliance
Cabot Circus Shopping Centre - Bristol
Job Overview
Mitie has a fantastic opportunity for an experienced Security Officer to join our team at Cabot Circus Shopping Centre in Bristol. This is a key role within a busy retail environment, supporting both front-facing security operations and the safe management of Back of House (BOH) areas across the centre.
The Role
As a Security Officer Compliance, you will play a vital part in maintaining a safe, compliant, and well-managed shopping centre. Working as part of the on-site security team, you will support day-to-day operations, conduct compliance checks, engage with retailers, and proactively identify and reduce risks.
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Pay rate - £13.82
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Conduct routine and ad-hoc BOH inspections across loading bays, service corridors, plant areas, refuse rooms, and shared BOH spaces
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Monitor compliance with:
- Fire safety requirements (escape routes, fire doors, storage)
- Health & Safety standards
- Waste management procedures
- Deliveries and loading bay protocols
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Identify hazards, unsafe practices, and non-compliance issues and take appropriate action
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Act as the BOH point of contact for retailers and their contractors
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Provide guidance and advice to retailers on BOH rules, safety expectations, and best practice
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Challenge non-compliance professionally and constructively
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Build positive working relationships to encourage voluntary compliance
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Record all inspections, issues, and actions taken using agreed reporting systems
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Escalate serious or repeat breaches to management
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Support enforcement actions where necessary in line with centre policies
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Operate as part of the security team, responding to incidents as required
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Maintain a visible BOH presence to deter theft, misuse of areas, and unauthorised access
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Support emergency responses including evacuations, fire alarms, and major incidents
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Monitor contractor access and compliance with site rules
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Ensure deliveries are conducted safely and within designated timeframes
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Challenge unauthorised access or unsafe working practices
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To Be Successful In This Role You Will Need
- Valid SIA Door Supervisor Licence
- Strong knowledge of BOH operations in retail or commercial environments
- Confident communicator with the ability to challenge professionally
- Good understanding of Health & Safety and fire safety principles
- Ability to write clear reports and maintain accurate records
- First Aid at Work
- Fire Marshal / Fire Warden training
- IOSH or equivalent H&S qualification
- Experience in retail centre security or operations
Personal Attributes
- Calm, confident, and approachable
- Fair and consistent in enforcement
- Proactive and observant
- Comfortable working independently
- Strong problem-solving skills
Our Benefits
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.
- We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home.
- We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
- When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!
- We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.
- Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
- We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
About Mitie
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at.
Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
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