Ward Talent Team
Security Controller - London - E14 4QZ
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Security Controller - London - E14 4QZ
Security Controller (Multi-Tenant Corporate)
About the Role
Are you an experienced Controller looking for your next professional opportunity? If you have strong coordination skills, can manage multiple tasks simultaneously, and thrive in a fast-paced, operational environment, we would love to hear from you.
Apply now!
Position: Security Controller
Rate: £15.49 per hour
Shift Pattern: 4-on, 4-off (Rotating Days & Nights)
Hours:
- 07:00 – 19:00 / 19:00 – 07:00
Location: London, E14 4QZ
Role Purpose
As a Security Controller in a high-profile, multi-tenant corporate environment, you will act as the central hub for all safety and operational activities. Your responsibilities will include:
- Continuous monitoring of the building’s security systems
- Acting as the primary point of contact for tenants and visitors
- Coordinating responses to incidents, emergencies, or security breaches
- Ensuring a seamless blend of technical surveillance expertise, administrative precision, and elite customer service
Key Responsibilities
1. Control Room Operations
- Conduct proactive CCTV surveillance to maintain tenant, visitor, and asset safety
- Manage electronic access control systems, including temporary badges for contractors and guests
- Conduct regular equipment checks to ensure all cameras and systems are operational, logging faults for management review
2. Incident Response & Management
- Coordinate emergency responses (fire alarms, medical incidents, security breaches) with on-site teams, building management, and emergency services
- Compile detailed, factual, and professional reports for all on-site incidents
- Monitor local news, police alerts, or security threats that may impact the building’s operations
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3. Administration & Communication
- Manage the security inbox, responding to tenant requests, access permit applications, and general inquiries
- Maintain a strict key audit trail, ensuring physical keys are signed in, out, and accounted for at shift end
- Conduct regular control room audits for access control and CCTV systems
4. Tenant & Visitor Relations
- Provide a professional and welcoming approach via intercoms and radio communications
Requirements (Essential)
-
Licensing:
- Valid SIA Door Supervisor or Security Guarding license
- Valid SIA CCTV license
-
Experience:
- Proven experience in a corporate control room or multi-tenant environment
-
Technical Abilities:
- Intermediate level in Microsoft Office (Outlook/Excel) and access control software (e.g., CCure)
- Proficiency in system monitoring, incident reporting, and audit processes
-
Reliability:
- Commitment to a 4-on, 4-off shift pattern, including weekends and bank holidays
-
Vetting:
- Full 5-year checkable work/education history for BS7858 security vetting
Person Specification
- Calm under pressure – Ability to remain composed and methodical in high-pressure emergency situations
- Eye for detail – Naturally observant, noticing "small things" that others might miss
- Exceptional communication skills –
- Clear written English for reporting
- Professional speaking voice for radio/phone communications
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Why Join Us?
Benefits Include:
- Competitive hourly rate of £15.49
- Predictable 4-on, 4-off schedule supporting a healthy work-life balance
- Opportunity to work within a prestigious corporate environment
- Continuous professional development and training
Company Vision
"We look after our people; our people look after our clients. We aim to retain and attract the very best of both."
About Ward Security
Ward Security provides integrated security solutions across the UK, specialising in:
- CCTV security systems
- Property management
- Guard dog security
- Key holding services
- Security guard patrol services
- Response alarm systems
With over 1,500 employees nationwide, we pride ourselves on our people-first philosophy, equality initiatives, and talent growth programmes.
Why Work for Ward Security?
- Uniform provided
- SIA licensing savings scheme
- Cycle to Work Salary Sacrifice scheme
- Pension and Life Assurance benefits
- In-house Training Academy
- Leadership Development Programme
- eLearning and professional development
- Dedicated Mental Health Wellbeing Team
- Diversity, Equity, and Inclusion awards
- MIND Workplace Wellbeing Silver Award
- Reward Membership (retail discounts, gym, cinema, 24/7 EAP)
Equal Opportunities
Ward Security is an equal-opportunity employer committed to fairness, respect, and collaboration, valuing diversity of backgrounds and experience.
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