Ward Talent Team
Security Controller - London - E14 4QZ
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Security Controller - London - E14 4QZ
Security Controller (Multi-Tenant Corporate)
Are you experienced and looking for your next challenge? If you have strong coordination skills, can manage multiple tasks simultaneously, and thrive in a fast-paced, operational environment, we would love to hear from you.
Apply now!
Position
Title: Security Controller Rate: £15.49 per hour Shift Pattern: 4-on, 4-off (Rotating Days & Nights) Hours:
- Dayshift: 07:00 – 19:00
- Nightshift: 19:00 – 07:00 Location: London, E14 4QZ
Role Purpose
As a Security Controller in a high-profile, multi-tenant corporate environment, you will be the central hub for all safety and operational activities. Key responsibilities include:
- Continuous monitoring of building security systems
- Acting as the primary point of contact for tenants and coordinated incident response
- Ensuring a blend of technical surveillance expertise, administrative accuracy, and elite customer service.
Key Responsibilities
1. Control Room Operations
- Surveillance: Proactively monitor CCTV across the building while ensuring the safety of tenants, visitors, and assets.
- Access Control: Manage electronic access control systems and issue temporary badges for contractors or guests.
- System Integrity: Perform regular equipment checks to ensure cameras are operational; report faults to the management team.
2. Incident Response & Management
- Emergency Coordination: Handle fire alarms, medical emergencies, or security breaches while coordinating with on-site supervisors, building management, and emergency services.
- Incident Reporting: Compile detailed, factual, and professional incident reports for all on-site occurrences.
- Situational Awareness: Monitor local news or police alerts affecting the building’s security stance.
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3. Administration & Communication
- Digital Liaison: Manage the security inbox, responding to tenant requests, access permit applications, and general inquiries.
- Key Management: Maintain a strict key audit trail, ensuring all physical keys are tracked via sign-in/out procedures.
- Data Entry & Auditing: Conduct regular control room audits for access control and CCTV systems.
4. Tenant & Visitor Relations
- Service Excellence: Provide a professional and welcoming front-of-house experience via intercom and radio communication.
Requirements
Essential Qualifications
- Licensing: Must hold a valid SIA (Security Industry Authority) Door Supervisor or Security Guarding license, and a valid SIA CCTV license.
- Experience: Proven experience in a corporate control room or multi-tenant environment.
- Technical Skills:
- Intermediate proficiency in Microsoft Office (Outlook/Excel).
- Familiarity with modern access control software (e.g., CCure, comparable systems).
- Reliability: Commitment to a 4-on-4-off schedule, including weekends and bank holidays.
- Vetting: Ability to provide a 5-year checkable work/history record for BS7858 vetting.
Person Specification
- Calm under pressure: Ability to maintain composure in high-pressure scenarios.
- Eye for detail: Natural observance to notice small risk factors that others may miss.
- Communication Skills: Excellent written English for report writing and persuasive professional verbal communication for radio/phone work.
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Benefits
- Competitive hourly rate of £15.49
- Predictable work-life balance with 4-on-4-off shifts
- Opportunity to work in a prestigious corporate environment
- Continuous professional development & in-house training
- Uniform, SIA Licensing savings scheme, Cycle-to-Work Salary Sacrifice
- Flexible benefits, including:
- Pension & Life Assurance
- Access to our In-house Training Academy & Leadership Development Programme
- Mental Health Team support
- Diversity Champion & International Inclusion recognition
- Rewards membership (cinema tickets, retail discounts, gym access & more)
Who We Are
We are Ward Security, a leading security services provider specialising in:
- CCTV surveillance
- Property management
- Guard dog security
- Key holding & alarm response services
Our vision: "We look after our people; our people look after our clients." We are committed to retain and attract top talent while providing equal opportunities, inclusivity, and professional growth.
We believe diversity enriches our team, promoting fairness, respect, and collaboration.
"Together, we create ad safety begins with the people who protect it."
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