Unitrust Protection Services
Security Manger
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Job Title: Security Manager
Location: Canary Wharf
Contracted Hours: 50 hours per week Mon to Friday
Benefits our employees enjoy:
- Virtual GP 24/7
- Employee Assistance Programme
- Group Life Assurance
- Workplace Pension
- Cycle to Work Scheme
- Tech Scheme
- Company Sick Pay Scheme
- Long Service Awards
- Recognition Awards
- Comprehensive Training
- Discount Platform
- Wellbeing Platform
- Living Wage Foundation Service Provider
- Progression opportunities
Role:
Working within a flagship building and the prestigious location in Canary Wharf your primary role is to manage, develop and exceed expectations ensuring a premier security provision is provided at all times. A clear understanding of the contract culture is required to ensure all members of the teams are fully motivated and committed to providing a bespoke high-level security service.
You will support the delivery of a truly exceptional customer journey for both staff and visitors. To achieve this, you will be/become well versed in the processes and practices of a Security Manager professional. Excellence in customer service will be at the heart of the role. You will be part of a well drilled security operation.
Responsibilities:
- Deliver outstanding customer service to staff and visitors
- Be highly presentable, accountable; take responsibility and ownership for any tasks identified or allocated
- Be familiar with all Security and Emergency procedures on site and assist in the facilitation of their safe execution and practice.
- Ensure that all Health and Safety and Environmental procedures are followed and do not under take any activity which could breach the SIA or other relevant regulations
- To complete any other reasonable task as instructed by your line manager or other Senior Manager, either Unitrust or at the request of the Client and/or tenants
- To act with integrity and in the best interests of the company in a safe, compliant and ethical manner
- Assist in the induction, development or ongoing training of new and current team members
- Act in accordance with Company policies and procedures and our code of conduct
- To have total accountability for the day-to-day running of the security operation within site.
- To liaise with the client to ensure KPI’s and SLA’s are met and exceeded.
- To ensure all Unitrust and client policies and procedures are adhered to and regularly reviewed
- To lead and motivate the security team
- Ensuring all issues and incidents are dealt with and reported on in a timely, professional and efficient manner to the client and control team
- To implement and manage all aspects of site and Unitrust’s environmental, health and safety requirements
- Managing the administration and welfare of the site security team, including induction and continuous training, probation, and setting objectives during annual appraisals
- Responsible for the rostering of staff and ensuring the contract is manned to contractual specifications, including appropriate holiday cover and managing staff absences
- To ensure there is a robust succession plan in place for all key positions within the team.
- Complete all administrative tasks as necessary
- To ensure daily, weekly, monthly and quarterly reports are submitted to the client as required
- Develop local liaison with the Police and the local community
- To be forward thinking and be part of idea generation and innovations
- To devise and implement new security procedures
- To act as incident commander for all site and Unitrust related business continuity/disaster recovery/incident response scenarios.
- To promote, manage and develop best practice working routines throughout the security team
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Essential Skills:
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- A minimum of 5 years demonstrable experience in the Security industry
- A minimum of 3 years demonstrable experience in managing a prestigious and highly demanding contract
- Demonstrable experience in people management and the ability to motivate a team
- Valid SIA front-line licence
- Excellent interpersonal, communication and customer service skills
- Experience of writing and presenting risk reviews and business cases
- Reliable, trustworthy and punctual
- Resilient and calm under pressure with the ability to multi-task
- Operation of CCTV/access control communications in an appropriate manner
- CCTV licence - Desirable but not essential
- An industry recognised qualification (Highly desirable)
- Exposure to relevant Protective Security or Counter Terrorism Advice
Don’t miss out on this fantastic opportunity to join our team as a Security Manager! Unitrust is an Equal Opportunities employer and welcome applicants from suitably qualified persons regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity. Please note, any job offered is subject to satisfactory pre-employment and five or ten year work history security vetting checks according to BS 7858:2019
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