Security Officer

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Existing Mitie colleagues

Please ensure that you discuss your application with your current line manager before formally applying. Internal job moves are subject to the standard terms for the post being advertised. Enhanced terms cannot be honoured.

Shift Times

• 07:00am – 19:00pm
• 19:00pm – 07:00am

Hourly Rate: £14:80 per hour (paid breaks)

Benefits

• Free travel on London Transport (non-contractual)
• Pension scheme
• Employee share scheme
• Access to online GP services
• Discounts for shopping, cinema, and more
• Paid holidays
• Friendly, supportive team environment
• Training and career development opportunities
• Opportunities for progression into permanent roles
• Overtime opportunities

Role Overview

As a Security Officer, you will play a vital role in ensuring the safety, security, and customer service standards of our site. You will work closely with the on-site supervisor and management team to carry out all duties to a high standard.

Key Responsibilities

• Deliver excellent customer service at all times
• Complete all assigned duties as per instructions from supervisors and management
• Report and act on any security breaches to line managers and the 24-hour control room
• Assist with any security, safety, or criminal investigations
• Log all incidents in the reporting system accurately and promptly
• Conduct internal and external patrols of buildings and car parks
• Ensure compliance with company policies, legal requirements, and regulatory standards
• Follow all site-specific Assignment Instructions (AIs), Standard Operating Procedures (SOPs), Risk Assessments (RAs), memos, and toolbox talks
• Wear and maintain a valid SIA licence while on duty
• Operate CCTV equipment where required
• Attend training courses as directed
• Comply with all legal, health, and safety requirements of the role
• Managing the Security Control Room with the Supervisor

About You

• Proven ability to problem-solve under pressure
• Capable of multi-tasking and prioritising workload
• Smart and professional appearance at all times
• Reliable, self-motivated, and able to work with minimal supervision
• Strong interpersonal and communication skills
• Commitment to personal and professional development
• Excellent attendance and timekeeping record
• Physically fit to carry out manual handling tasks, long foot patrols, and work on stairs
• Basic IT skills (Word and Excel)

Requirements

Essential:

• Previous security experience
• Valid CCTV and SIA Licence
• Police Vetting (NPPV1 / CTC) must be passed within 3 months.

Desirable:

• Experience working in a busy reception environment
• Experience within a museum or cultural venue

Our Benefits

Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.

• We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home.
• We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
• When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost, and much more!
• We give you access to high street discounts from thousands of well-known retailers, gyms, and more through our MiDeals platform. And we have a cycle-to-work scheme.
• Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
• We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our Commitment

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition, or hearing loss) and need us to make any reasonable adjustments, changes, or do anything differently during the recruitment process, please let us know by emailing at.

About Us

Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites, as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

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