MBS Protection Services
Security Officer
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Security Officer – On-Site Role
(Full-Time, Gateshead)
Company Description
MBS Protection Services, affiliated with MBS North East, delivers bespoke security solutions tailored to clients’ unique requirements. Our remits extend across:
- Modern security risks: Addressed through professional, flexible services
- Specialist support: Provided in areas including key holding, emergency response, and close protection
- Adaptable coverage: For diverse environments, locations, and scenarios
- Core values: High standards of service, professionalism, and safety
Role Overview
A full-time, on-site Security Officer position at our Gateshead site. This pivotal role ensures the safety and security of people, property, and assets by executing a comprehensive, responsive security strategy across patrolling, monitoring, and access control.
Key Responsibilities
Operational Duties
- Patrol assigned premises per shifts/schedules, ensuring high-visibility security presence
- Monitor entrances and exits, controlling access and enforcing authorisation protocols
- Perform routine and random inspections, maintaining vigilance for potential threats
- Respond to alarms and security incidents in accordance with emergency procedures
- Invalidate or authorise access through verification of visitor logs and identity/passes
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Record-Keeping & Reporting
- Compile clear, accurate incident reports to facilitate swift escalation
- Maintain CCTV surveillance, reviewing feeds as required
- Logatively liaise with supervisors/clients, conveying observations and timelines
Representation & Legal Compliance
- Conduct professional, assured interactions with clients, visitors, and emergency services
- Adhere strictly to company procedures and all legal/regulatory requirements
- Epitomise corporate values, both in conduct and public representation
Requirements
Experience & Skills
- Proven track-record in security, guarding, or related protective services
- Proficient in pattern monitoring, situational awareness, and risk assessment
- Verbal and written communication skills, with:
- Ability to draft precise incident reports
- Poise in professional interactions
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Professional Attributes
- Pressure resilience: Capable of clear decision-making in emergencies
- Conflict negotiation: Skilled in de-escalation and diplomatic resolution
- Integrity and confidentiality: Hold client/sensitive information in strict confidence
- Physical readiness: Ability to patrol, stand for prolonged periods, and respond dynamically
Technical & Logistical
- Must hold a valid driver’s license with reliable access to transportation
- Experience (or eligibility) in local security certifications (e.g., SIA standard)
- Flexibility to accommodate:
- Shift work including nights, weekends, and holidays
- Temporary accommodation (if required)
/Accommodation/equipment-No specific exceptions noted, though reasonable adjustments will be considered./
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