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Role Overview
Location: Cheltenham, Gloucestershire
Salary: Competitive
Working hours: 2 days 0700 - 1900 / 2 nights 1900 - 0700 - 4 days off. 42 hours per week
Contract Type: Permanent, Full Time
Benefits: 20 days holidays, Health Cash Plan, Discount Shopping, Gym, Days Out, Learning & Development opportunities, Paid Volunteering Days, plus many more.
About EMCOR UK:
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.
Role Overview:
As the Corporate Security Officer you will carry out daily tasks specifically set out by the Security Management team. This will also include protecting the clients’ business interests to create a safe and secure working environment for all visitors/staff.
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About The Role
What you'll do:
- The Corporate Security Officer will display excellent situational awareness that is conducive to a high end corporate environment.
- Facilitate access/egress to the clients estate whilst maintaining a high level of client facing and customer service skills.
- Plan for and provide escorts for VIP visitors, liaising with Supervisors and Managers.
- Ensure the front of house is staffed at all times.
- Be aware of protest and demonstration activity and respond/escalate as appropriate.
- To actively take part in assisting staff, guests and contractors, in regards to passing them information, giving direction or responding to queries that are raised, to a high standard.
- To be fully conversant with all SOPs, assignment instructions, post notes and client/EMCOR UK procedures.
- Incident reports are to be completed to a high level.
- Will be required to work in a security control room (CCTV), front of house, internal and external patrols and any other posts as required.
- The Corporate Security Team must ensure that client confidentiality is fully respected at ALL times.
Who You'll Be:
- SIA Licence required – DS & CCTV.
- Corporate Security and/or Front of House experience for at least 2 years an advantage.
- Ex forces/Concierge experience would be an advantage.
- Must be able to work days, nights, weekends and have the flexibility to change due to operational needs.
- Excellent written and verbal communication skills.
- Must have an excellent command of the English Language & competent IT Skills.
- Reliable, punctual and approachable.
- To take pride in your appearance at all times, ensuring immaculate presentation.
- Flexible in the approach to daily duties and additional events when held on site.
- Ability to obtain and maintain national security clearance
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Benefits:
EMCOR UK benefits
- 20 Days holidays
- Holiday Buy Scheme - up to 5 days a year
- Industry leading Maternity & Paternity Policies
- Refer a Friend scheme – worth £500 per referral
- GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining
- Extensive Learning & Development opportunities, including opportunities for progression.
- Access to Flex Benefits: Discount Shopping, Gym, Mobile, Family Activities, Insurance, Dining Experience, Car Leasing and Breakdown Cover.
- Bike To Work Scheme
- Paid volunteering and charity days
- Medicash - Health cash plan - Benefits covered include dental, optical, physiotherapy and a health & wellbeing.
- Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries.
At EMCOR UK, we embrace and celebrate diversity in all its forms.
We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving.
We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices.
Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed.
Join us in building a better world at work.
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