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THE NOMAD WAY
Hospitality is at the core of what we do and who we are. It’s more than just a job; it’s a path to a career in our industry. Many of us at NoMad have grown from within these walls and we pride ourselves on providing these opportunities. We thrive to achieve our vision to be a thriving hotel combining the best of New York hospitality with London charm. Our values connect us; our behaviours guide us; and our non-negotiables drive us.
Welcome to NoMad London
Overview Of Role
Duty Security Officers will be required to man the hotel’s staff entrance room and carry out regular patrols of all internal and external areas of the hotel. NoMad’s officers will report and/or handle all situations which could affect security, fire or health and safety of the premises and its people as necessary. This will include maintaining a presence in public areas identifying suspicious persons or objects, investigating all accidents, incidents and crimes or suspected crimes in-line with standard procedures.
What We Offer
- £750 Refer a Friend Scheme
- 50% Employee discount in F&B outlets
- Pension Scheme
- Wagestream
- Complimentary family meal and quality coffee/hot drinks whilst on duty
- Growing team with great training and progression opportunity
- Paid break and annual leave
- Good work/life balance
- Your birthday off (paid) after one year of service
- Hotel discount
- Hilton worldwide discount
- Private health care
- Experience Stay - Breakfast included
- 5 days of paid sick leave for every rolling 12 months
- Additional holiday for each completed year of service
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Expectations
The Security Officer is expected to:
- Be professional at all times
- Adhere to company policies and procedures at all times, including but not exclusive of; H&S policies, HR policies
- Manage own workload efficiently and find balance between responsibilities on the floor during service and office administrative work
- Communicate well within the team and other departments across the hotel
- Be Hands-on, enthusiastic and self-motivated
- Show genuine care about guests and their very own preferences.
MAIN DUTIES & RESPONSIBILITIES:
The main responsibilities of the Duty Security Officers are summarised as below, however the list is not exhaustive:
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- Risk Assessment and operational duties.
- Ensure all positions are covered,
- Identify and assess potential security risks within the hotel,
- Ensure all occurrences, incidents, and accidents are fully recorded,
- Handle difficult or disruptive situations professionally,
- Conduct regular safety inspections of fire exits, alarms, and equipment.
- Emergency and access control systems.
- Emergency Life Systems such as: Fire alarm systems, Refuge call points,
- Location of all Fire extinguishers, Fire Exits and staircases,
- Maintaining Intruder Alarms and Access Control to all areas,
- Monitoring of CCTV,
- Accident and Incident response.
- Respond promptly to any incidents, alarms, and emergencies with any persons protected for further harm,
- Provide First Aid and coordinate with emergency services if necessary and document all actions,
- Investigate and complete detailed report with all documentation to be reported to Security Manager,
Please note whilst we wish we could respond to all applicants, only those shortlisted will be contacted.
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