Mitie Cleaning & Hygiene Services
Security Officer
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Security Officer
Retail Security Officer – M&S
Better places, thriving communities.
Location
M&S Store, Exebridges Retail Park, Exeter, EX4 1AH
Salary & Hours
- £13.58 per hour
- 50 hours per week
- Applicants must have 5 years trackable working history in the UK*
About Marks & Spencer
At M&S, we take security very seriously, ensuring our colleagues, customers, and stores are safe. Our security teams, backed by world-class customer service, deliver the best security in the industry.
Why You’ll Love This Job
Protect & Serve: Safeguard M&S stores, people, and assets while delivering gold-standard customer service.
Great Pay & Benefits
- £13.58/hour – competitive pay in retail security.
- Save As You Earn, Share Incentive Plan, Cycle to Work Scheme
- Life Assurance + Childcare Vouchers
Professional Growth
- Company-funded SIA Licence renewal
- Continuous training
Cutting-edge Tech
- Body-worn cameras + mobile devices streamline incident reporting
Community & Legacy
- Join a friendly and supportive M&S & Mitie family
- Trusted by over 80,000 employees worldwide
What We’re Looking For
✅ SIA Licence – A valid Security Industry Authority (SIA) Licence ✅ Security Experience – Essential with 5+ years in environments aligning to your role ✅ Skills
- Exceptional customer service + sharp communication
- Energy & enthusiasm – able to call on when issues arise
Your Role & Responsibilities
🔹 Compliance
- Adhere to all M&S policies and legal requirements
🔹 Technology Integration
- Master secured technology (body-worn, incident reporting devices)
Reasons to use Rodeo
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🔹 Proactive Monitoring & Place-keeping
- Regularly review Assignment Instructions + identify improvements
🔹 Safety & Hazard Awareness
- Patrol regularly; report hazards immediately
🔹 Customer-Centred Professionalism
- Address unforeseen situations with calm, professional etiquette (calm & control is key).
🔹 Security Emergency Response
- When appropriate, contact emergency services and dispose of incidents according to our procedures
Your Opportunity Here
If you have experience in security, retail, hospitality or customer-focused roles, and thrive under scalable environments, this could be the possibility you’ve been aiming for!
**Our Inclusive Benfits Package
We’ve designed benefits tailored to excel your lifestyle in the way you need:
Virtual GP & Financial Wellbeing
🏥 On-demand GP healthcare via video/app call (no appointment necessary) for you + household members 💰 Salary Finance – Access up to 50% of earned pay before payday or competitive loans
Employee Customisation
🤝 Before onboarding: Get an access link to Choices – our flex platform where you select benefits (dietary/dining card, coffee clubs, tech prices, more). You set your preferences.
High Street Discounts
🛍️ MiDeals – Dual membership with high street retailers, gyms, sports & lifestyle brands at your fingertips.
Cycle to Work Scheme
🚲 Affordable bicycle & safety gear purchase via payroll deduction, saving tax market value upfront
Financial Security (Future Confidence)
🛡️ Life cover – Guarenteed in full for minimum £10,000+, marriage tax allowances too – not capped at
Get help with your application
Your very own career expert that helps elevate your application to the next level.
An Additional Perk for Mitie Share Scheme
📈 Save As You Earn + Mitie Match Plan: Staff can save part of their salary monthly into a pension. By year-end, every £1 contributed by you, Mitie receives it back too – expanding over time.
Employee Recognition
🌟 Mitie Stars Programme – monthly prizes + end-of-year winner £10,000 grand.
Employee Career Development
We know success relies on your skills & experience, that’s why we commit. From structured learning programs to white-collar to tech certificates, you have access to resources to pave the career path you envision.
Inclusivity
We are committed to creating inclusive, accessible recruitment. If any step during application feels different from what you budget for (e.g. dyslexia needs, anxiety management techniques, anxiety planning considerations, hearing accessibility, or mobility), please notify us via email:
Your Future Starts Here
At Mitie, it’s our 80,000+ employees worldwide who’ve built our reputation over 34 years— as LinkedIn top-facilities, global professional service awards, and supportive ones like you from thousands across Great Places to Work.
Retail security doing life differently.
Want to Join, No Imperative Starves Us!
If looking to change curation roles fully yet seeking stay in the Mitie Family consider a employee-led transfer: psyched to interview, bringing experience + setting standards in rough!
Apply now!
*(Missed something? Technically, green light “5 years” is proactive but terms are flexible depending on context.)
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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