Mitie Cleaning & Hygiene Services
Security Officer
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Security Officer
Retail Security Officer – M&S
Location: M&S Canterbury – 4 St Georges Street, Canterbury, CT1 2SR
Salary: £14.90 per hour Hours: Guaranteed 40+ per week
About the Role
At Marks & Spencer, create safe, welcoming, and secure shopping experiences for our customers and colleagues. This isn’t just a security role—it’s a leadership opportunity for those who stay calm under pressure, operate with professionalism, and prioritise customer service while protecting store assets.
What You’ll Do
You’ll be a visible and approachable presence in our fast-paced retail environment:
-
Support customers & colleagues
- Greet customers as they enter, ensuring a welcoming atmosphere while addressing concerns professionally.
- Assist both store teams and shoppers during their visit.
-
Protect store assets & safety
- Prevent loss, respond to incidents, and identify potential risks.
- Work with store teams to uphold safety standards and emergency procedures.
-
Leverage digital tools
- Use technology (e.g. mobile reporting systems, body-worn cameras) for incident tracking and secure reporting.
-
Maintain composure under pressure
- Handle challenging situations with confidence and alignment to M&S’s values.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
-
Collaborate for success
- Work closely with store teams to maintain standards, such as loss prevention and operational support.
- Ensure a positive atmosphere for all employees.
-
Adapt flexibly
- Retail is dynamic; you’ll meet shifting demands while delivering consistent service.
Requirements
- Preferences: Security or customer service experience
- Certification: Benefits from (or are willing to obtain) an SIA licence—essential after a qualifying period
- Skills:
- Clear communication and interpersonal presence
- Calm, confident, and professional approach
- Proactive thinking with quick decision-making
- A passion for customer service and safety
Eligibility Note
All candidates must provide a checkable 5-year UK work history.
Benefits
Enjoy a rewarding package with influential perks:
- Core pay: £14.90/hour, 40+ hours/month guaranteed
- Discounts: 20% colleague discount (after qualifying period)
- Certification: Company-funded SIA licence renewal
- Financial growth:
- Share Incentive Plan
- Save As You Earn Scheme
- Wellbeing support:
- Virtual GP (video/phone consultations)
- Salary Finance for early access to earnings (e.g. 50% of pay prior to payday)
- Life Assurance (minimum £10K or salary-equivalent)
- Flexible perks: Cycle to Work Scheme
- Bonus potential: ‘Mitie Stars’ awards (monthly/cash prizes up to £10K yearly)
- Career development: Access to training, learning resources, and progression opportunities
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Company Culture & Commitment
- Flexible Benefits: Customise rewards via Choices platform (e.g. dental insurance, dining cards, discount platforms like MiDeals).
- Inclusivity: We prioritise accessibility—if you have a disability, long-term condition, or need adjustments, email for support.
- Global Impact: Mitie’s 80,000+ employees support industries including banking, healthcare, and education worldwide.
Ready to join a team that thrives on people-first values?
Apply now – and check out why our colleagues say, "Together, our diversity makes us stronger."
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills