Mitie Cleaning & Hygiene Services
Security Officer
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Security Officer
Frontline Security Officer - Temporary
Better places, thriving communities.
Job Overview
To protect our customer's property, people, and/or assets by providing security services in direct accordance with the site's published Assignment Instructions (AI's) and any subsequent changes.
- Deliver results that meet and/or exceed the Key Performance Indicators (KPIs)/Service Level Agreements (SLAs) for the customer
- Ensure service consistency aiding in the retention of the contract
- Undertake additional training to ensure continuous self-development
Main Duties
Operations
- Ensure compliance with all aspects of company policies, UK Law, and regulatory requirements (as directed by the Security Account Manager)
- Fully and satisfactorily complete all tasks and duties as defined in the assigned AI’s
- Proactively refer to and review AI’s to suggest amendments that improve service
- Maintain compliance with industry and statutory legislation, including:
- Front-line SIA Licence (Security Guarding or Door Supervision) – worn at all times
- SIA CCTV PSS Licence (required by customer)
- Contractually required additional training
- Follow all legal obligations and safety requirements
- Execute instructions and procedures respectfully without unnecessarily challenging authority
- Work in a systematic, orderly manner
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Training
- Complete all required competency training
- Undertake extra training as directed by the Security Account Manager
- Use technology to achieve objectives and advance expertise through professional development
- Ensure licence renewals are initiated 16 weeks before expiry
Security and Health & Safety
- Immediately report any potential hazards or incidents
- Stay alert to threats in the environment to reduce disruption, loss, or damage
- Use common sense and initiative, involving colleagues when situations escalate
- Maintain professionalism in challenging scenarios and with customers
- Provide detailed incident notebook entries for incident reporting
- Adhere to schedules and demonstrate commitment to both Mitie and the Client
- Ensure check-call schedules are completed as stipulated in AI’s
- Coordinate with emergency services and Communication Centre for incident reporting
Required skills and experience
- Previous Security Experience
- Valid SIA License
- SC Clearance (desirable)
Benefits
Our flexible benefits set up your favour. Here’s how:
- Virtual GP access within our doorstep – seek expert advice via video or phone.
- Salary Finance for financial flexibility
- Earned pay advance: 50% before payday (for a small fee)
- Competitive loans available
- Personalised benefits platform, Choices for tailored support
- Options: dental insurance, dining cards, coffee discounts, affordable tech purchases
- MiDeals: high street discounts from thousands of retailers, gyms, and more
- Cycle-to-work scheme
- Life cover of £10,000 equivalent to annual salary (remaining active at retirement)
- Save-as-you-earn scheme and participation in Mitie’s Matching Share Plan
- Mitie Stars: monthly cash prizes + opportunity for an annual £10,000 top award for standout performance
- Training and career progression through a variety of learning resources
- Disability & accessibility accommodations during recruitment
Get help with your application
Your very own career expert that helps elevate your application to the next level.
(Contact []** Tokio Mitchell **), Mitie’s Disability Lead, for adjustments with Legacy Talent)
About Us
Since 1987, Mitie’s 80,000+ employees have helped maintain and improve businesses globally. We’re the leading progressive facilities management company in the UK, partnering with household names, government sites, and critical services such as hospitals and schools.
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Our mission is clear—together, we make our impact stronger. Want to be part of a proud legacy?
Apply now.
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