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Security Operations Engineer
Security Operations Engineer – United Kingdom
This position is listed on behalf of a partner company, who manages all applications and next steps. They are seeking a highly motivated Security Operations Engineer based in the United Kingdom.
About the Role
This critical frontline security position operates within a globally distributed, high-scale developer platform environment. The role focuses on:
- Triage of security alerts, including threat monitoring and vulnerability advisories.
- Handling sensitive customer security requests, such as account recovery, authentication issues, and access disputes.
- Supporting global incident response on-call rotations, following established procedures.
- Improving operational workflows, refining runbooks, escalation paths, and automation.
Ideal for candidates who thrive in ambiguous, high-pressure environments and enjoy translating complex security signals into clear, actionable decisions.
Accountabilities
- First-responder for security alerts, triaging detection signals and escalating as required.
- Customer security operations, including:
- Account recovery
- Authentication troubleshooting
- Ownership verification
- Access dispute resolution
- Participate in incident response, following structured playbooks and escalation procedures.
- Maintain and enhance operational documentation—runbooks, decision trees, and support macros—for efficiency.
- Triage internal IT and identity requests, including SSO, access provisioning, and device-related issues.
- Ensure accurate, clear communication with customers, engineers, and internal teams during incidents.
- Identify recurring issues and contribute to automation and workflow optimization.
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Requirements
Essential:
- Experience in technical support, IT helpdesk, SOC analysis, trust & safety, or fraud operations.
- Basic understanding of security fundamentals, including:
- Authentication (MFA, OTP)
- Access control
- Identity verification
- Session management
- Familiarity with IT systems such as:
- SSO (e.g., Okta, Azure AD)
- Identity Providers (IDP)
- Workspace tools (e.g., Google Workspace)
- Comfort using command-line tools and interpreting logs, scripts, or structured data.
- Ability to distill complex security incidents into concise, actionable insights.
- Strong written and verbal communication in high-pressure scenarios.
- Analytical mindset with a focus on process improvement, documentation, and automation.
- Experience working asynchronously across time zones with structured async collaboration.
Nice to Have:
- Background in cloud or developer ecosystems (e.g., AWS, Postgres).
- Familiarity with operational tools (Front, Linear, Notion, Vanta, Kandji, Jamf).
- Exposure to security activities, including:
- CTFs (Capture The Flag)
- Bug bounty programs
- Open-source security contributions
- Basic scripting/automation in security or support workflows.
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Benefits
- Fully remote global work, with async collaboration.
- Equity participation through employee stock ownership.
- Tech allowance for equipment and setup.
- Comprehensive health insurance covering employees and dependents.
- Annual off-site gatherings in international locations.
- Flexible outcomes-based work model.
- Learning & professional development budget.
- Access to global co-working space (e.g., WeWork).
How Jobgether Works
Jobgether uses an AI-powered matching system to:
- Quickly and objectively assess applications against core requirements.
- Shortlist top candidates and forward them exclusively to the hiring company.
- Ensure the final decision and next steps (interviews, assessments) are managed internally.
Applicants wish the best of luck and appreciate your interest.
Data Privacy Notice
By applying, you agree to Jobgether processing your personal data under GDPR and legitimate business needs. You retain rights such as access, rectification, objection, and erasure.
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