TIEVA (formerly Prodec Networks)
Security Operations Engineer
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Job Title: Security Operations Engineer
Location: Reading/Hybrid
Salary: £45,000 - £55,000 per annum DOE
Job Type: Full Time / Permanent
The Role
At TIEVA, we’re not just another MSP, we’re a fast-growing, UK-based hybrid IT provider with a mission to empower organisations through secure, scalable, and reliable technology. We believe in making a real difference for our customers, our people, and the wider community.
Here’s What Sets Us Apart
Cutting-edge tech: Work with the latest solutions and help shape the future of IT. People-first culture: Open, friendly, and supportive, where you’re not just a number and your ideas genuinely matter. Growth mindset: We’re scaling up fast, and you’ll be a key part of our journey. Benefits that matter: Electric vehicle scheme, cycle to work, private medical, life assurance, wellbeing programmes, and more.
As a Security Operations Engineer, you will be a key member of our Security Operations function, responsible for the day‑to‑day operation, monitoring, investigation, and continuous improvement of customer security services. Working in an MSP environment, you will focus on threat detection, incident response, vulnerability management, and security control optimisation across multiple customer estates.
You will work closely with Network Operations, Service Desk, Projects, and third‑party vendors to ensure customer environments remain secure, resilient, and fully aligned with SLA and regulatory requirements.
The Candidate
Key Responsibilities
What We’re Looking For
Core / Strongly Preferred
Proven hands-on experience in a Security Operations, SOC, MDR or MSP environment, with a strong background in investigating and responding to security incidents Strong practical knowledge of modern security technologies including EDR/XDR, Microsoft 365 security, cloud security platforms and associated investigation workflows Solid understanding of common attack techniques, vulnerability management and incident investigation methodologies, with the ability to assess risk and drive effective remediation Experience working collaboratively across technical teams and with third-party security partners to investigate, escalate and resolve security incidents A proactive, customer-focused mindset with strong communication skills and the ability to translate technical findings into clear, actionable security guidance and improvements Experience supporting firewall and network security controls (Fortinet preferred
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Certifications (one or more preferred)
Microsoft SC-200 (Security Operations Analyst) or equivalent hands-on SecOps experience CompTIA Security+, CySA+, or equivalent cybersecurity certification Fortinet Certified Professional Email security / threat protection certifications or experience (e.g. Mimecast, Microsoft Defender for Office 365) Other industry security certifications or demonstrable practical experience in Security Operations Actively working towards further cybersecurity certifications and professional development
Desirable (Not Mandatory)
Experience with SOAR tools and security automation Exposure to vulnerability scanning platforms and risk management processes Experience in a multi‑customer MSP environment
Technical Expertise
Security monitoring, alert triage, and incident response Firewall security services, VPNs, and secure remote access Vulnerability remediation and risk reduction Structured incident, problem, and change management Security hardening and configuration best practice
Professional Skills
Hands‑on, operational engineer with strong investigative skills Calm, methodical, and detail‑oriented under pressure Clear communicator with customers, vendors, and internal teams Proactive mindset with a passion for improving security services Eager to learn and develop through real‑world experience and certifications
Personal Qualities
Self-motivated, independent, and proactive Passionate about learning and growth Team player with a positive, can-do attitude
What You’ll Get In Return
Financial
Life Insurance Pension Car allowance (subject to role) £1000 refer a friend bonus. Generous uncapped commission scheme (sales role) Profit share bonus scheme (non-sales, subject to T&C’s) Free will-writing service Long Service Awards (financial and time rewards) Electric Car Scheme (salary sacrifice) Cycle to Work Scheme (salary sacrifice) IT Purchase / Loan Scheme Financial Wellbeing Tool Pension Surgery (consultation with a financial advisor) Discount scheme (retail, experience days etc.) Navan Buying holidays (salary sacrifice) Childcare voucher scheme
Health and Wellbeing
Private Medical Insurance Employee Assistance Programme -for you and your family (Counselling, legal advice, career coaching, financial support) Digital GP Wisdom Well-Being Platform Gym membership contribution Gym time Yoga –Free onsite yoga Eye tests Flu jabs Fruit basket –per floor stocked weekly Mental Health First Aiders
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Time off
Holidays –above statutory increasing with service, plus 8 bank holidays Birthday benefit -Have your birthday off on us! Enhanced Maternity Pay Enhanced Paternity Pay Compassionate Leave Jury Duty Funeral Leave Volunteering Days
Perks
Welcome goodie bag. Company apparel Free staff parties Incentives –Competitions and prizes including trips. Staff awards Culture Team events
Environment
Free onsite parking New refurbed office -Table tennis, table football, games consoles, multi-faith room, fully stocked bar, outdoor eating area, smoking shelter.
Why choose TIEVA?
We’re not your average technology company, we reward innovation and outside the box thinking. A career at TIEVA means giving you the opportunity to shape your future. We will provide you with all the tools you need to succeed, this isn’t just the basics, we are talking about the latest automation technology, weekly campaigns, holidays, prizes, and team incentives.
Further, faster- We know it’s important for you to keep moving forward, that’s why you’ll have the very best training opportunities. We invest heavily in our teams, culture, environment, and values which is reflected in us holding an Investors in People Platinum Standard accreditation and by us continuing to develop talent from within.
More than technology–TIEVA is a leading IT solutions and services provider operating within all industries. We have experienced phenomenal growth by adopting a people-first approach and providing exemplary service to our customers.
Real world, real career- Our team’s key focus is to deliver world class services & the best in technologies. You will work with the team to innovate, yet always be looking to improve and deliver a portfolio of new products and services, to our customers.
If you would be interested in joining a rapidly expanding, highly reputable business with an inclusive, driven and highly committed team please apply ASAP!
Our Promise to you….
If you have a disability or neurodiversity, we can provide support and adjustments that you may need throughout our recruitment process. Any information you share on your application will be treated in confidence.
TIEVA is an inclusive company where you can enjoy the career you want, without changing who you are. We welcome all and are passionate about promoting greater diversity in the tech sector. We welcome applications from people from all walks of life.
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