Bromford Flagship Livewest
Security Operations Manager
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About the Role
Here at Bromford Flagship Livewest we're looking for an experienced Security Operations Manager to lead the day-to-day delivery of security operations, ensuring our services, systems, data, and colleagues remain protected from evolving cyber threats.
This is a pivotal leadership role where you'll oversee security monitoring, incident response, vulnerability management, and the effective performance of security technologies and third-party security partners. You'll lead a team of Cyber Security Engineers while driving continuous improvement across our security operations capability.
Location: Negotiable - Norwich, Tewkesbury, Exeter
Hours: Full Time - 37 hpw with agile working
Contract: Permanent
What You'll Be Doing
As Security Operations Manager, you will:
- Lead and develop a team of Cyber Security Engineers.
- Manage the organisation's security operations function, ensuring effective monitoring, detection, investigation, and response to security threats.
- Own the end-to-end management of security incidents, coordinating technical, business, and supplier stakeholders during response and recovery activities.
- Oversee vulnerability management processes, ensuring risks are identified, prioritised, and remediated appropriately.
- Manage relationships with external SOC and MDR providers to maximise security effectiveness.
- Develop and maintain security playbooks, operational procedures, metrics, and reporting.
- Work closely with Infrastructure, IT Operations, and Security Assurance teams to embed security best practices into everyday operations.
- Support risk management, compliance, policy development, and security maturity initiatives.
- Monitor the evolving threat landscape and implement improvements to strengthen organisational resilience.
- Foster a culture of accountability, collaboration, and continuous improvement across technology teams.
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What We're Looking For
Essential Experience
- Proven experience managing a Security Operations function and/or cyber security team.
- Strong hands-on experience investigating and managing security incidents.
- Demonstrable experience with threat hunting, vulnerability management, and security monitoring.
- Experience developing security playbooks, procedures, and operational processes.
- Excellent stakeholder management and communication skills, with the ability to engage confidently at all levels.
- Experience working with third-party SOC/MDR providers.
Technical Expertise
- Strong experience across the Microsoft Security ecosystem, including:
- Microsoft Entra ID
- Microsoft Intune
- Microsoft Defender
- Microsoft Sentinel
You will have the technical credibility to support your team, guide investigations, and drive improvements across security operations.
Qualifications
- CISSP or an equivalent recognised cyber security qualification.
For full details on the role and its responsibilities, click here to view the Security Operations Manager - The Part I Play document.
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Why Join Us?
This is an opportunity to take ownership of a critical security function within a collaborative organisation that values innovation, continuous improvement, and professional development.
You'll have the chance to:
- Lead strategic and operational cyber security initiatives.
- Develop and mentor a talented security team.
- Work with modern Microsoft security technologies.
- Influence security maturity and organisational resilience.
- Continue developing your leadership and technical expertise.
What We Offer
- Competitive salary
- 25 days holiday + bank holidays (increasing to 28 days at 5 years service)
- Family Friendly policies
- Health and Wellbeing support
For full benefit details, click here.
How to Apply
To apply please click "apply online" below. You will be asked to attach your CV (in MS Word or PDF format) and provide a supporting statement, outlining why you’re the right person for the job.
Important Information
- Closing Date: 22nd July 2026 (Midnight)
- First Interview Date: TBC
About Us
Flagship is part of Bromford Flagship Livewest. We create communities where people can put down roots, feel secure, and thrive. By joining us, you become part of a one of the largest housing providers in the UK - delivering community-focused services across the East, Central and South West of England. We manage approximately 120,000 homes, serving around 300,000 customers, and with firm ambitions to deliver an additional 50,000 new homes by 2040.
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