LV=
Security Operations Team Manager
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About the Role
We're looking for an experienced Security Operations Team Manager to lead our Security Operations function, ensuring effective protection against cyber threats through security monitoring, incident response, and operational risk management.
This is a hands-on leadership role responsible for the day-to-day delivery of Security Operations across monitoring, incident response, vulnerability management, and threat intelligence. You'll lead a small team of cyber security professionals, work closely with technology and business stakeholders, and ensure operational security remains aligned with organisational priorities and risk appetite.
As a regulated organisation, we need someone who can balance strategic thinking with operational execution, focusing on what matters most: protecting the organisation from real-world cyber threats while driving continual improvement in our security capabilities.
The role follows a hybrid working pattern, with regular attendance required at our Bournemouth office.
Key Responsibilities
- Lead, coach, and develop the Security Operations team, setting clear objectives and priorities.
- Manage relationships with security service providers, MDR/SOC partners, and key technology teams.
- Maintain oversight of security incidents, cyber threats, vulnerability exposure, and remediation activities.
- Drive operational governance, reporting, and security metrics for senior stakeholders.
- Coordinate cyber incident response activities and ensure lessons learned are embedded.
- Oversee the development and maintenance of incident response plans, playbooks, and procedures.
- Ensure operational risks are identified, assessed, escalated, and managed effectively.
- Help shape and mature security operations capability in line with business growth and evolving threats.
- Provide clear leadership during cyber security incidents and high-pressure operational situations.
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About You
Essential
- Significant experience within Security Operations, Cyber Operations, SOC leadership, or Incident Response.
- Proven experience leading and developing technical security teams.
- Hands-on understanding of modern cyber threats, attacker tactics, techniques, and procedures (TTPs).
- Experience managing security incidents from triage through to resolution and lessons learned.
- Strong understanding of vulnerability management and threat exposure reduction.
- Experience working with outsourced security providers, MDR services, or managed SOC environments.
- Ability to communicate effectively with both technical and non-technical stakeholders.
- Strong analytical and problem-solving skills with a focus on practical outcomes.
Desirable
- Experience within Financial Services or other regulated environments.
- Knowledge of NIST CSF, ISO 27001, or similar security frameworks.
- Experience with SIEM, EDR, and Vulnerability Management platforms.
- Relevant certifications such as CISSP, CISM, AZ-500, SC-100, AWS Security Specialty, or equivalent.
Rewards & Benefits
This role is a Band C in the LV= Structure. At LV= Life and Pensions, you'll go above and beyond to do the right thing for our customers. We'll reward your hard work with an attractive, competitive salary and benefits package, which includes:
- 30 days' holiday.
- The opportunity to buy or sell up to two days of holiday.
- An annual bonus scheme based on company and personal performance.
- Single-cover private medical insurance (with the option for you to upgrade to family cover)
- Flexible benefits, including a cycle to work scheme, personal accident insurance, critical illness cover, and dental insurance.
- Competitive pension scheme - LV= Life and Pensions will double-match the amount you pay, up to 14% (subject to National Minimum Wage requirements).
- Group Life Assurance of four times your basic pay to your dependents (you'll have the option to increase this to 8 x cover).
- Group Income Protection, if you enroll into the pension scheme and reach 5 years of service.
- Employee Assistance Programme (EAP) service for support when you need it.
- Virtual GP service.
- Shared parental leave.
- Up to 20% discount on our life products for you and your immediate family.
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Please note that we are unable to offer Skilled Worker Visa Sponsorship for this role. Therefore, you must ensure that you are eligible to work in the UK without our sponsorship for your application to be considered.
If you're an operationally focused security leader who enjoys turning strategy into action and developing people alongside capability, we'd love to hear from you.
About Us
We're proud of our inclusive culture at LV= and, as an equal-opportunity employer, we continually work to remove unconscious bias from our recruitment process. We value our colleagues for what they bring to our team regardless of any protected status or characteristics they may have. Talk to us about flexible working as part of your application; if it’s right for you, our members and customers, and our business, then we'll do everything we can to make it happen.
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