Mitie Cleaning & Hygiene Services
Security Receptionist
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Job Overview
Mitie has a great opportunity for a Receptionist to join the Total Security Management Team; the Receptionist will be based with one of our prestigious customers. This is a permanent role reporting into the Security Manager.
What We Are Looking For
As a Security Receptionist, you will be the first point of contact at Westinghouse for all visitors, customers, and stakeholders attending Springfields site. Ensuring compliance with the Office for Nuclear Regulation is a key element of this role.
You will report to the Mitie Security Management Team and Site Security Department for matters relating to this role. This is a full-time permanent position whereby you will work solely at the Springfields site. The position will be Monday to Friday, hours of work will be determined and in line with business requirements, these will be discussed at interview.
Main Duties
- To work as part of a team in delivering a first-class service within the contract.
- To support the Service Level Agreement by ensuring that all Site Support activities are carried out effectively.
- To ensure all customer requests are dealt with efficiently and effectively.
- Support Emergency Evacuation procedures.
- To support the review of procedures and processes.
What We Need From You
- Ability to follow written and oral instruction accurately
- Ability to interact with a variety of people including executive members, customers, and contractors
- Ensuring a Security driven mindset is applied whilst maintaining a customer service focus.
- Ability to work independently within established guidelines; to adjust to rapidly changing priorities; to communicate and work effectively with colleagues and the client.
- Booking visitors and contractors onto and off site, ensuring regulatory obligations are adhered to.
- Ensuring all passes within your control are accounted for, with a requirement for regular audits to be carried out.
- Issuing of passes when required, ensuring that appropriate procedures are followed.
- Taking ownership of your work environment to ensure a professional first impression is portrayed to all personnel booking onto site.
- You will be required to maintain and manage various IT systems, including use of Microsoft and other stand-alone software packages.
- The ability to prioritise your workload accordingly.
- Either hold a current SIA licence or be able to obtain a new licence.
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Benefits
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.
- We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home.
- We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
- When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!
- We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.
- Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants.
- We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
- We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
- Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
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About Us
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at.
Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
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