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Security Receptionist
Security Receptionist - Stockport Exchange
About The Role
Days of Working: This position will be based at Stockport Exchange, working Monday to Friday (06:30–08:30 & 16:30–21:00) and Saturday (08:00–14:00).
We are seeking a professional and approachable Security Receptionist to deliver an exceptional front-of-house experience while maintaining a safe and secure environment. This role combines customer service, reception, and security responsibilities, providing support across a variety of sites as required.
You will act as the first point of contact for staff, visitors, and contractors, ensuring all site access procedures are followed while delivering a welcoming and professional service.
Key Responsibilities
Reception & Customer Service
- Provide a professional and friendly welcome to staff, visitors, and contractors.
- Manage visitor sign-in and sign-out procedures in line with site security requirements.
- Respond to enquiries and provide assistance where required.
- Handle incoming calls and undertake general administrative duties.
- Arrange bookings, including meeting rooms and taxis, as required.
Security Operations
- Manage access control for staff, visitors, and contractors.
- Monitor CCTV systems and report any security concerns.
- Conduct routine security checks in accordance with site procedures.
- Respond appropriately to incidents, alarms, and emergency situations.
- Maintain accurate records of daily activities, visitors, and incidents.
- Ensure compliance with all site security policies and procedures.
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Requirements
Essential
- Right to work in the UK.
- Valid Frontline SIA Licence.
- Excellent communication and customer service skills.
- Professional, reliable, and approachable manner.
- Good administration and organisational skills.
- Competent using Microsoft Office applications.
Desirable
- Previous experience in a reception, administration, customer service, or security role.
- Experience operating CCTV or access control systems.
- Experience working in a corporate or multi-site environment.
About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover exceeding £2bn. We specialise in providing innovative, award-winning services across facilities management, hard services, cleaning, security, and catering.
Our mission is to make people and places the best they can be for our colleagues, customers, and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values: Trust, Respect, Unity, and Empowerment.
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Why Work for OCS?
✅ Award-Winning Employer – Ranked 36th on Glassdoor’s Best Companies to Work For 2025. 🚀 Digital Learning – The OCS Academy offers digital courses and resources to build skills and grow your career. 🙂 Retail Perks – With the Hapi app, access exclusive discounts, rewards, and wellbeing resources. 📝 Professional Growth – 600+ live learners across UK&I – Empowering colleagues with further development and qualifications. 💰 Flexible Pay – Access earned wages early via our Wagestream App! (Contract-specific)
How to Apply
If you are interested in joining a business that encourages professional development, career progression, and inspiring teamwork, please click [Apply] and register your interest.
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We are an equal opportunities employer and value a diverse workforce. We offer an inclusive, welcoming environment and actively encourage applications from all individuals, regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
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