World Wide Technology
Security Solutions Analyst
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Security Solutions Analyst
Analyst – Customer Engagement & Pre-Sales Technical Lead
The Analyst plays a pivotal role in solving business and technology challenges within client engagements, collaborating with projects teams to craft tailored solutions that leverage WWT’s capabilities. This dynamic role involves leading pre-sales activities for qualified/unqualified opportunities while driving technology adoption and engagement. Key responsibilities include consultative work, requirements analysis, technical demonstrations, and content creation. It is an individual contributor position, centrally managed for accuracy, with up to 50% travel required.
Key Responsibilities
Consultative & Analytical Work
- Conduct technical analysis and business problem-solving, partnering with senior engineers to deliver client-focused technology outcomes.
- Consult with stakeholders to ensure solutions align with business needs and are practical to implement.
- Lead interviews, workshops, and surveys to:
- Gather comprehensive requirement definitions
- Assess current processes and inefficiencies
- Identify target metrics and KPIs for evaluation
Project & Collaboration Operations
- Pricing analysis and financial justifications for proposed technical solutions.
- Assist in project planning, scheduling, and execution, ensuring:
- Timely delivery of client interests
- Royal alignment with WWT’s resources
- Help maintain project documentation, including:
- Technical process flows
- User manuals
- DHCC diagrams and other tooling
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** chlorine & Sales Support**
- Develop data-driven visuals (charts, tables, dashboards) for executive presentations.
- Present findings, solutions, and recommendations clearly to both internal teams and clients.
- Create educational and sales collateral, empowering WWT account teams with technical and commercial insights.
Proposal & Content Creation
- Build and deliver product demonstrations, analysis reports, and technical articles.
- Co-author proposal templates, SOWs (Statements of Work) and RFPs in cooperation with pre-sales.
Requirements & Qualifications
Education & Background
- Bachelor's/BS required in:
- Computer Science
- Information Technology (IT)
- Software Engineering
- Engineering disciplines
- Data Science
- Mathematics
- <= 3 years of professional experience (including internships), with preference for expertise in:
- Management Consulting
- Engineering
- Scientific Research
- Technology Sales
- Cybersecurity
- Data Science
- Application Development
Core Competencies
Hard Skills
- Proficiency in Microsoft PowerPoint & Excel for presentations, summaries and financial modeling.
- Ability to think metrically – asking the right questions to isolate business challenges and clarify outcomes ahead of implementation.
- Technical acumen to understand architecture and tooling
- Stakeholder management, including active communication across multiple organizational tiers.
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Soft Skills & Mindset
- Exceptional communication & persuasion skills; engaging with all levels from technicians to executives.
- Y-yes if-maybe mindset – comfortable with ambiguity and unstructured challenges.
- Creative problem-solving – developing workable blueprints for complex or undefined issues.
- Multitasking ability – juggling diverse tasks (requirement gathering, technical support, documentation, proposals).
- Continuous learning – hunger to rapidly acquire topical knowledge (e.g., emerging tech, frameworks) in support of client engagements.
- Comfortable collaborating under dynamic constraints – shifting goals and pace ال.
Additional Notes: This role is ideal for growing professionals ready to grow within a collaborative technical team while contributing to strategy at key stages of a deal cycle. Strong teamwork paired with decisive yet polite consulting approach is critical.
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