Starwood Hotels
Security Supervisor
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Job Opportunity: Security Supervisor – 1 Hotel Mayfair
Life at Starwood Hotels
Life at Starwood Hotels is rooted in a simple vision: The world is beautiful, and we want to keep it that way. We achieve this through thoughtful team members, collaboration, excellent service, and deep respect for nature.
If you’re calm, attentive, and thrive under pressure, you’re the right fit for our incredible team.
The Role: Security Supervisor
We’re looking for a Security Supervisor at 1 Hotel Mayfair to uphold the highest standards of safety, security, and seamless luxury guest experiences.
You’ll work closely with the Security Manager and Director of Security & Safety, leading operations with professionalism, sound judgment, and a proactive mindset—ensuring a smooth, secure environment for guests, staff, and assets.
Your day-to-day responsibilities include:
- Overseeing daily security operations, ensuring adherence to safety protocols
- Coordinating team activity to maintain vigilance across shifts, including duty rotations and overwatch
- Managing incident responses—from observing potential threats to following escalation procedures
- Enforcing compliance standards, including access control, contractor vetting, and audits
- Overseeing event security with careful interpretation of Banquet Event Orders (BEOs)
- Maintaining detailed lost & found records and conducting Know Your Customer (KYC) checks
- Leading system monitoring, logging incidents, and ensuring records are accurate
- Mentoring team members through training programs and addressing development needs
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About You
We’re searching for a security professional with:
✅ Proven experience in a Security Supervisor or similar role within a luxury hospitality environment ✅ A strong grasp of security operations, including incident management, investigations, and compliance ✅ Leadership skills—experience leading teams, managing shift handovers, and navigating 24-hour operations ✅ Attention to detail for admin tasks, audits, and procedural enforcement ✅ Proactive mindset, staying ahead of risks while remaining calm under pressure ✔ An SIA Licence (required for the role)
Additional strengths include:
- Collaboration & initiative—working as part of a team while managing independently
- Regular communication—encouraging open dialogue and encouraging professional growth
- Luxury hospitality expertise—understanding guest expectations and luxury standards
Why Choose Starwood Hotels?
Our people-first culture is built on six pillars: 🌿 Respect for nature 🤝 Inclusive collaboration ⭐ Stellar guest service 🏢 Mentorship & development 🌱 Sustainability 🌐 Global opportunities
You’ll benefit from: 💧 Designed by Nature workspaces—where green.
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🍃 Health & Wellness: Comprehensive vision care, Employee Assistance Program, and optional retirement planning 🎯 Career Growth: Rapid expansion means local and international advancement 🏫 SH University: Free online learning platform with courses, certifications, and training for eligible members 🌟 Recognition Programme: Earning team rewards through meaningful contribution
Most importantly, you’ll be part of a mission-driven team—deeply committed to supporting our people, enriching guest experiences, and protecting the planet.
About Us
As a luxury hotel brand management company, Starwood Hotels was founded in 2006, inspired by Barry Sternlicht’s vision to redefine luxury while fostering economic progress.
Our principle-driven culture celebrates: 🚀 Diversity & inclusion 🌍 Sustainability 🤲 Community and professional growth 💙 A bias for engagement and open dialogue
We are proud to be an Equal Opportunity Employer. Together, we’ll build a future where both people and place thrive. 📌 For accommodations or environment considerations, contact People Operations.
Read about how we spark connection, inspiration, and great care in every guest’s experience.
Join us. Your bold ideas matter. Your role in protecting a brilliant world starts here.
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