Mitie Cleaning & Hygiene Services
Security Support Officer
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Job Title: Security Support Officer
Location: Atherstone, Nuneaton, Hinckley, Tamworth & Ashby-de-la-Zouch (Multi-site role)
Pay Rate: £12.71
Job Type: Full-time | Permanent | Flexible shifts (days, nights, weekends)
Join Mitie Security – Build a Career That Moves With You
Are you a professional and flexible Security Officer looking for a varied and rewarding role? Mitie Security is recruiting a Security Support Officer to provide cover across multiple client sites in the Midlands.
This role is perfect for someone who enjoys variety, thrives in different environments, and takes pride in delivering high standards of safety, security, and customer service.
What You'll Be Doing
- Providing security cover across a variety of sites including retail, corporate, and industrial locations
- Conducting regular internal and external patrols to ensure site safety
- Monitoring CCTV systems in line with legal and company procedures
- Managing access control, including issuing passes and verifying identification
- Greeting visitors, contractors, and staff in a professional manner
- Responding to alarms, incidents, and emergencies quickly and effectively
- Writing clear and accurate incident and shift reports
- Escalating issues to supervisors, clients, or emergency services when required
- Locking and unlocking buildings and securing premises
- Performing key holding and alarm response duties (where required)
- Supporting health & safety compliance and reporting hazards
- Carrying out bag searches and vehicle checks (where applicable)
- Assisting with crowd management and conflict resolution
- Acting as a visible deterrent to theft, anti-social behaviour, and security breaches
- Supporting front-of-house and reception duties when needed
- Working both independently and as part of a wider security team
- Representing Mitie and our clients in a positive and professional manner
What We're Looking For
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- A valid SIA Licence (Security Guarding or Door Supervisor) – essential
- A flexible and reliable approach to work
- Full UK driving licence and access to a vehicle – strongly preferred
- Strong communication and interpersonal skills
- Ability to remain calm under pressure and handle challenging situations
- Good observational and problem-solving skills
- A professional, confident, and customer-focused attitude
- Willingness to travel between sites as required
- Basic IT skills (incident reporting, emails, systems use)
Why Join Mitie?
- Competitive pay with regular overtime available
- Flexible shift patterns to suit your lifestyle
- Opportunity to work across a variety of sites and industries
- Ongoing training and upskilling opportunities
- Clear career progression within Mitie Security
- Supportive and inclusive team environment
- Access to employee benefits and wellbeing support
- Uniform and full training provided
Ideal Candidate Profile
- Adaptable and enjoys working in different locations
- Reliable with excellent timekeeping
- Professional and well-presented at all times
- Confident dealing with members of the public
- Proactive with a strong sense of responsibility
- Committed to delivering high standards of service
Apply Today
If you're ready for a dynamic role with variety and opportunity, apply now with your CV and SIA licence details.
Mitie is an equal opportunities employer and welcomes applications from all backgrounds.
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!
Get help with your application
Your very own career expert that helps elevate your application to the next level.
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.
Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at.
Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.
Apply Now
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