Dorset Council UK
SEND Administrative Officer at The Prince of Wales First School
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SEND Administrative Officer
As our SEND Administrative Officer, you will play a vital role in ensuring that every child receives the support they need to thrive. Working 12hrs per week, term-time only.
Working alongside our SENDCo, Headteacher and wider staff team, you will provide high-quality administrative support that underpins the school's inclusive practice. Your work will help ensure statutory processes run smoothly, families feel supported and pupils with additional needs receive timely, well-coordinated provision.
This is far more than an administrative role. It is an opportunity to make a genuine difference to the lives of children and their families by ensuring every detail is managed with care, professionalism and compassion.
What does the role entail?
Supporting SEND Provision
- Coordinate annual reviews, SEND meetings and EHCP administration.
- Prepare and distribute meeting paperwork and reports.
- Monitor statutory timescales and ensure deadlines are met.
- Maintain accurate SEND records using Arbor and other school systems.
- Support the SENDCo with referrals and documentation for external agencies.
- Collate evidence for statutory assessments and reviews.
Working with Families and Professionals
- Act as a welcoming first point of contact for parents and carers.
- Liaise professionally with teachers, support staff, the Local Authority and external agencies.
- Arrange meetings and manage SEND diaries.
- Respond to enquiries with sensitivity, empathy and professionalism.
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Keeping Everything Running Smoothly
- Maintain organised, confidential and GDPR-compliant records.
- Support the preparation of reports and documentation.
- Ensure information is accurate, up to date and easily accessible.
- Help the SEND team deliver an efficient, responsive and child-centred service.
Person Specification
We're Looking For Someone Who Is
Organised
You enjoy planning ahead, managing competing priorities and ensuring nothing is overlooked. You are able to manage multiple deadlines whilst maintaining accuracy and attention to detail.
Compassionate
You understand that families may be navigating challenging situations and communicate with warmth, empathy and professionalism. You build positive relationships with children, parents, colleagues and external professionals.
Digitally Confident
You are confident using a range of IT systems and software, including Microsoft Office, Arbor (or similar Management Information Systems), email and cloud-based platforms. You are comfortable learning new technologies and using digital tools to improve efficiency and organisation.
AI Ready
You are open to using Artificial Intelligence (AI) tools appropriately to support administrative tasks such as drafting documents, summarising information, improving written communication and increasing efficiency. You understand the importance of using AI responsibly, maintaining confidentiality and ensuring all work is checked for accuracy before use.
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Detail Focused
You take pride in producing accurate work, maintaining confidential records and ensuring statutory deadlines are met. You understand the importance of handling sensitive information with discretion.
A Great Team Player
You enjoy working collaboratively, are willing to support colleagues and contribute positively to the wider life of the school.
Proactive
You work independently, use your initiative and can recognise when matters need escalating to the SENDCo or Headteacher.
Committed to Inclusion
Above all, you share our belief that every child deserves to feel safe, known, valued and able to succeed. You understand the importance of your role in helping children and families receive the support they need.
Why this matters at Prince of Wales
At The Prince of Wales School, we believe technology should reduce workload and increase the time we spend making a difference to children. We are embracing digital innovation, including the thoughtful use of AI, to streamline administrative processes, improve communication and allow our staff to focus on what matters most—supporting children and families.
We would be happy to arrange an informal discussion or a visit to the school. Good luck with your application and I hope to meet you soon.
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