Torbay Council
SEND Casework Officer - 37 Hours
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Application Deadline: 19 July 2026
Department: Childrens Services
Location: Torbay Council
Compensation: £39,152 - £41,771 / year
Description
Job Description & Person Specification >
Our special educational needs and disabilities (SEND) team is looking for someone to join them as a SEND Casework Officer.
The successful candidate will oversee the Education, Health and Care (EHC) needs assessment, planning and review and implementation processes for children and young people from 0 to 25.
The case work role is to work with children and young people and monitor the Section F of the EHCP and its implementation. You will work across schools, colleges, as well as alongside health and social care teams. Your role is to champion the child or young person and work in co-produced and restorative manner.
- Experience of working with children and young people with a range of special educational needs and disabilities (SEND) and their families
- Good working knowledge of current and emerging SEND-related legislation and the SEND Code of Practice
- Good knowledge of Preparing for Adulthood
- A key task will be to ensure that for every child and young person, the EHC needs assessment and planning process runs efficiently and statutory deadlines are met
- Manage a group of allocated children and young people who are at risk of school or college placement breakdown or not having their needs met
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The post-holder will need to be able to:
- Work under pressure
- Meet deadlines
- Identify priorities when faced with competing demands
- Bring excellent verbal and written communication skills to this role
This post will be carrying out Regulated Activity. As such the post will require an Enhanced Criminal Record Check plus an additional Barred List Check. The check will reveal any spent and unspent convictions and adult cautions (which have not been filtered), any local Police information and a check of either the Adult, Child or Adult and Child Barred Lists.
If you are viewing this advert on a job board, you can access the full job description by placing the below URL into your browser: https://www.torbay.gov.uk/jobs/job-descriptions/send-casework-officer/
For an informal chat please contact Grace Beer on 07769 160110 or grace.beer@torbay.gov.uk.
Interviews are expected to be conducted during the week commencing 27th July 2026.
This role is not eligible for visa sponsorship.
Our adverts do sometimes close early - even where there's a published deadline - so if you're keen, please apply as soon as possible.
Skills
Essential:
- Significant decision-making skills – the ability to analyse information, draw conclusions and effect judgements based on outcomes and risk.
- Proven problem-solving skills – the ability to identify causes, make objective and informed judgements that demonstrates emotional resilience and balance.
- Ability to deal with difficult and challenging situations with tact and sensitivity.
- Ability to work effectively with colleagues and partners across agency boundaries.
- Ability to prioritise work, meet deadlines and utilise resources appropriately.
- This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
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Knowledge
Essential:
- A thorough understanding of current legislation and DfE guidance and developments in special educational needs.
- A broad understanding of issues surrounding general developments in educational assessment and intervention.
- Knowledge of working with schools as systems.
- Knowledge of legislation and procedures relating to assessment and provision for children with special educational needs.
- An understanding of the implications of the emerging changes to legislation relating to special educational needs.
Experience & Qualifications
Essential:
- Educated to GCSE O Level standard or equivalent.
- Evidence of continued professional development.
- Experience of work in relation to young people and children with special educational needs.
- Commitment to evidence of applying an evidenced informed practice approach.
- Experience of working under pressure and making robust evidenced informed decisions.
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