Gloucestershire County Council
SEND Engagement & Info Develop Officer
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This is a Gloucestershire County Council job.
Job Title: SEND Engagement & Info Develop Officer Job Location: Shire Hall, Block 4, 3rd Floor Salary: £37,280 - £40,777 per annum Hours per Week: 37.00 Contract Type: Permanent Closing Date: 12/07/2026 Job Requisition Number: 14388 This post is not open to job share
Exciting opportunity to be part of our team, working with families with SEND and the services they use.
About the Team & Role
The SEND Quality and Engagement Team performs an exciting and important role in helping ensure that engagement and co-production is at the heart of our local offer of services for children, young people with SEND and their families in Gloucestershire.
About You
If you are someone with a passion for communication and collaboration (co-production), who values hearing from parent carers and young people with SEND and working with different people to develop information that is helpful, relevant and easy to follow then this might be the role for you!
As a SEND Engagement and Information Development Officer, you will enjoy working with people, be creative and with a talent for digital communication and providing information that engages and makes a difference to families with SEND.
This will be achieved through a variety of direct engagement, content creation and development of information resources, such as annual surveys, monthly publications of the Families in Partnership Newsletter, social media, annual reporting of ‘you said, we did’ Glosfamilies Directory | Have Your Say and the quality assurance process of the Local Offer.
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This role is central to the Quality, Engagement and Co-production Service, working on behalf of Gloucestershire's Local Area Partnership in collaboration with parent carers and teams within Gloucestershire County Council, Education providers, Health and the Voluntary and Community sector.
To do this role effectively you will:
Have a sound understanding of SEND and additional needs
Enjoy working with people
Be an effective communicator
Be an active listener
Creative and collaborative in your approach
Be adaptive and flexible with a can-do attitude
A team player
How to apply
If you feel you have the skills, desire and experience required for thsi role and want to make a positive difference for famileis with SEND, please submit your application and personal statement by clicking the 'Apply Now' button.
For an informal discussion about the role please contact Edel Keating at edel.keating@gloucestershire.gov.uk or Mandy Toombs at mandy.toombs@gloucestershire.gov.uk
Closing date for applications: 23:59pm on 12th July 2026
Shortlisted candidates will be contacted by email and invited to interview. Provisional interviews dates: 22nd and 23rd July 2026
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Additional Information To access the Job Profile for this role, please follow the link below:- SEND Information Development Officer - Job Profile This Position is subject to a DBS check.
The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months' employment. Right to work is not transferable from a sponsored role held with another employer.
Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential. It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English. Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.
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