Intellect Group
Senior 3rd Line Engineer - IT Solutions
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Senior 3rd Line Engineer
IT Solutions Provider
London / Hybrid
Salary: £50,000 to £60,000
Role Overview:
An established IT Solutions Provider is seeking a Senior 3rd Line Engineer to play a key role in delivering advanced infrastructure support and project delivery across a diverse client base.
This role combines senior level technical escalation, infrastructure project ownership, and client facing solution delivery. You will work across complex environments supporting servers, virtualisation, networking, cloud platforms, and security technologies.
You will act as a technical leader within the engineering team while helping clients modernise and strengthen their IT environments.
Key Responsibilities:
- Provide expert level 3rd line support across server infrastructure, networking, cloud platforms, and security systems.
- Act as the primary escalation point for complex technical issues.
- Lead infrastructure projects including server migrations, virtualisation deployments, Azure implementations, and network upgrades.
- Design and deliver tailored IT solutions based on client needs.
- Manage and support virtualised environments using Hyper V or VMware.
- Support and maintain Microsoft Azure environments including virtual machines, identity, and storage.
- Implement backup and disaster recovery solutions.
- Maintain secure and resilient infrastructure across on premises and cloud environments.
- Configure and manage firewalls and core networking technologies.
- Work directly with clients to understand requirements and guide technical implementations.
- Maintain documentation and provide recommendations for improvement.
- Mentor junior engineers and support technical development within the team.
- Support security best practice through implementation of endpoint protection and infrastructure hardening.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Technical Skills and Experience:
- Strong experience with Windows Server environments.
- Advanced knowledge of Active Directory, DNS, DHCP, and Group Policy.
- Hands on experience with Hyper V or VMware.
- Experience working with Microsoft Azure including virtual machines, identity, and storage.
- Backup and disaster recovery solutions such as Veeam, Cove, or Acronis.
- Strong networking fundamentals including VLANs, subnetting, TCP IP, and VPNs.
- Firewall experience with Fortinet, WatchGuard, Palo Alto, or similar platforms.
- Experience with storage solutions such as Dell or Synology.
- Knowledge of endpoint security tools such as Microsoft Defender or Sophos.
- Experience delivering infrastructure projects including migrations and upgrades.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Background
- Experience working within a Managed Service Provider or IT Solutions environment is highly desirable.
- Comfortable working in client facing roles.
Package and Benefits
- Salary: £50,000 to £60,000.
- Hybrid working model.
- 40 hour working week.
- Ongoing training and certification support.
- Professional development opportunities.
- Clear progression within a growing solutions focused provider.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location