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Senior Account Manager
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🚀 Senior Account Manager
📍 York (Hybrid – 3 Days Office / 2 Days Home)
💰 £35,000 – £45,000 DOE
💼 Full-time
🧠 The Role
Love building relationships?
Enjoy being the person clients trust, projects rely on, and teams look to for direction? We're working with an ambitious, fast-growing digital agency looking for an Account Manager or Senior Account Manager to join their thriving Client Services team.
You'll become the day-to-day partner for a portfolio of retained clients, ensuring projects run smoothly, opportunities are identified, and every client receives the exceptional service the agency has become known for.
This is a fantastic opportunity to join an agency that's growing quickly, winning exciting new clients, and building a culture where collaboration, organisation, and great relationships sit at the heart of everything they do.
🎯 What You'll Be Doing
- 🤝 Build trusted, long-term relationships with a portfolio of retained clients
- 📅 Manage multiple projects simultaneously, ensuring work is delivered on time and to the highest standard
- 💬 Lead client meetings, presentations, and regular status updates
- 📈 Identify opportunities to grow client accounts through additional services and strategic recommendations
- 📝 Create project plans, timelines, and briefs that keep internal teams aligned
- 🎯 Act as the central point of contact between clients and the agency's creative, digital, and delivery teams
- ⚡ Manage expectations, priorities, and deadlines across multiple accounts
- 💡 Understand each client's objectives and ensure every piece of work supports their wider business goals
- 📊 Monitor project progress, budgets, and profitability
- 🎉 Deliver an outstanding client experience that builds long-term partnerships and client loyalty
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🔍 What We're Looking For
- ✔ Experience as an Account Manager, Senior Account Manager, or Client Services professional within a digital, creative, or marketing agency
- ✔ Some experience working in regulated industries
- ✔ Exceptional relationship-building skills—you genuinely enjoy working with people
- ✔ Highly organised with the ability to juggle multiple projects and priorities
- ✔ Confident leading client conversations and presenting ideas
- ✔ Commercial awareness with the ability to identify opportunities for account growth
- ✔ Calm under pressure and comfortable working in a fast-paced environment
- ✔ Strong communication skills, both written and verbal
- ✔ Positive, proactive, and solutions-focused approach
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🏢 The Agency
This is an exciting opportunity to join a fast-growing independent agency that's making a real impact for its clients in regulated industries. With an impressive portfolio of retained brands, a collaborative culture, and very exciting plans for the future, the agency combines the pace and excitement of a scaling business with the structure and professionalism needed to consistently deliver outstanding work. You'll be joining a supportive, talented team that genuinely enjoys what they do—and where your ideas, energy, and contribution will be recognised from day one.
🎁 Why Join?
- 🚀 Join one of Yorkshire's most exciting and fast-growing agencies
- 🏡 Hybrid working (3 days in the office, 2 from home)
- 🤝 Work with a fantastic portfolio of retained clients
- 📈 Genuine career progression as the agency continues to grow
- 🎨 Collaborative, supportive, and organised agency culture
- 💰 £35,000 – £45,000 depending on experience
🙌 Interested?
If you're passionate about client relationships, love agency life, and want to be part of an ambitious business with exciting growth plans…
We'd love to hear from you. 🚀
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