Porterhouse Medical
Senior Account Manager
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Senior Account Manager (UK office) – London, Reading or Nottingham
We are currently looking for a Senior Account Manager to join our busy client services team. The successful candidate will have exceptional problem-solving, project management, and diplomacy skills. Strong face-to-face and written communication skills and a proven ability to develop enduring client relationships are also essential. The successful candidate should be prepared to work in a fast-paced, creative environment with occasional opportunities for travel.
Key Responsibilities
As a Senior Account Manager, your key responsibilities will include:
- Working closely with clients and healthcare professionals to understand their needs and translate these into opportunities for the development of high-quality medical communication solutions
- Proactively driving projects forward and seeing them through to completion in a timely manner
- Working closely with internal teams at Porterhouse Medical to manage priorities and ensure that solutions are delivered to the highest standard
- Proactively managing project scope and budgets to ensure that any issues are communicated to clients and that project profitability is maintained
- Developing an understanding of new therapy areas quickly and comprehensively, inspiring confidence with clients
- Identifying opportunities for new business within existing accounts
- Supporting new business initiatives, including attendance and presentation at pitch meetings
- Training and developing Account Executives, and conducting performance reviews and appraisals
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Desired Background and Skills
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We are looking for the very best life sciences graduates in order to maintain our reputation as a first-class medical communications agency delivering scientific programmes of the highest quality. Specifically, we are looking for individuals with the following skills, attributes, and qualifications:
- A bachelor’s degree (2:1 or higher) and a strong academic record
- At least 3 years of experience in a client services role in a medical communications agency or pharmaceutical company
- A proven track record of client and account management and the delivery of organic growth and new business
- Experience of managing and developing a team, and proven leadership and influencing skills in a multidisciplinary environment
- Strong literacy and numeracy skills, and excellent attention to detail
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