Mitie
Senior Account Manager
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Location: East Anglia (Home based with travel across the region)
Shift: 40 Hours, Monday to Friday
Salary: £40,000 - £55,000 plus Car Allowance & Sales Commission Scheme
At Marlowe Environmental Services - a Mitie company, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Senior Account Manager who will lead key client relationships, ensuring high-quality service delivery while driving performance, growth, and continuous improvement across the account.
Role Responsibilities
- Lead and develop strong relationships with key clients, acting as the primary point of contact.
- Ensure operational excellence across services, meeting KPIs, SLAs, and compliance requirements.
- Identify opportunities for contract growth, innovation, and service improvement.
- Manage and support operational teams, fostering a high-performance and collaborative culture.
- Deliver financial performance in line with budgets, including forecasting and cost control.
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What we're looking for
- Proven experience in a senior account management or client-facing leadership role.
- Proven experience within the Water/Legionella industry (ideal for someone moving off the tools)
- Strong commercial awareness with the ability to drive performance and growth.
- Excellent stakeholder management and communication skills.
- Ideally hold experience using experience in CRM systems such as Gold-Vision/Salesforce
- Full UK Driving License
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What's in it for you?
- Opportunities for professional development and career progression.
- Car Allowance & Commission Scheme
There's a place for you at Mitie, join us today!
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