FleishmanHillard UK
Senior Account Manager - Healthcare
London
Posted 11 days ago
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Senior Account Executive, Health & Pharma Communications
Precept – London (Office, Hybrid Model)
If you’re looking to continue your communications career in an award-winning global agency, this may be the opportunity for you!
Why FleishmanHillard?
We pride ourselves on being:
- Named PRWeek’s Global Agency of the Year
- Best Places to Work (consistent recognition)
- "Standout Agency" on Advertising Age’s A-List
- NAFE’s Top 50 Companies for Executive Women for six consecutive years
- Recipients of five Cannes Lions for innovative work
We foster a commitment to inclusivity, equity, and accessibility:
- The only PR agency awarded the EY National Equality Standard (twice)
- Commitment to delivering effective considerations for all backgrounds, including race, religion, ethnicity, gender identity, sexual orientation, disability, and age
- Accommodations available during recruitment (please let us know your needs)
Role Overview
This crucial role supports premier global pharmaceutical and health technology companies, specialising in:
- Oncology
- Neuroscience
- Type 1 Diabetes
You’ll contribute to:
- Exceptional client service
- Strategic health communications advisory
- Project leadership
- Cross-channel content creation (earned media, social storytelling, influencer programmes, internal comms, and crises management)
Key Activities:
- Earned media strategy & execution (story ideation, journalist engagements, media angle development)
- Social-first storytelling and digital-first campaigns
- Influencer relations & activation
- Regulatory compliance & crises management (EFPIA, FDA, PFPIA adherence)
- Internal communication & thought leadership alignment
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The Day-to-Day Responsibilities
Client Counselling
- Serve as a trusted strategic advisor with deep industry knowledge
- Develop and pitch high-impact programmes (thought leadership, brand narratives, awareness strategies)
- Anticipate client needs and maintain proactive intelligence-gathering
- Work cross-functionally with media teams, sharpening messaging and journalist strategies for critical milestones (clinical dates, congressional events, executive visibility)
Growth & Operational Excellence
- Drive client retention & new business pitches through original strategies
- Expand agency capabilities with tailored solutions, leveraging FleishmanHillard’s OMC networks and cross-industry expertise
- Present agency leadership at client-facing meetings
- Engage in external thought leadership opportunities to elevate brand authority
- Oversee budget tracking, billing, and regulatory compliance across deliverables
Talent Cultivation
- Mentor junior colleagues through guidance, feedback, and career development
- Proactively contribute to an inclusive, high-trust team environment
- Model leadership traits (curiosity, courage, collaborative accountability)
What You’ll Bring
Essential
- Proven healthcare/pharma experience, ideally agency-side
- Expertise in earned media (press materials, journalist relationships, crafting earned media strategies for Datanyce announces or corporate updates)
- Ability to craft high-quality content across formats (press releases, internal decks, CMO social materials)
- Digital acumen in social-first strategies, influencer marketing, and closed HCP platforms
- Understanding of AI-driven communications trends and applications
- Sharp problem-solving and strong project management with multi-tasking agility
- Must be eligible to work in the UK and commit to a minimum of 3 hybrid days per week onsite at our Bankside office
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About the Team
Collaborate with award-winning specialists across global networks, informing multi-market campaigns while deepening agency impact.
What We Offer
Career & Worklife Balance
- Flexible hybrid model with vibrant London HQ culture
- Compelling global mobility & exchange options
- Shadow Board participation and DE&I committee involvement
- Strategic leadership development with personalised coaching
Health & Wellbeing
- Holidays: 30 days plus a birthday (or child birthday) leave, fully paid December closures
- Sabbaticals: Up to 6–12 weeks after five years’ service
- Health benefits: BUPA medical cover (including menopause & fertility support), virtual GP, funded eye tests
Support in & Out of Work
- Employee Assistance Programme (EAP)
- Pension match, financial health clinics, life assurance
- Personal discounts: Retail, dining, spa vouchers, gym reimbursement
- Parental leave: Extended (including childcare emergency support)
- Pension & financial wellness resources
Employee Community & Culture
- Passion Project Grants to explore interests outside work
- Omnicom-wide retail/travel discounts
- Inclusive team spaces: Nutritionists, massages, yoga on the roof
- Volunteering & pro-bono initiatives
Closing Notes
- Volume responsibilities mean we won’t respond to every application individually
- Your application will be handled in strictest confidence (details available at our [Data & Privacy Policy](website link hidden))
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Skills
Client Counsel
Strategic Guidance
Earned Media Strategy
Content Creation
Project Management
Digital Innovation
Social Media Strategy
Influencer Partnerships
Healthcare Communications
Pharmaceutical Industry Knowledge
Regulatory Compliance
Team Mentoring
Storytelling
Issues Management
Data Analysis
Location