Enjoy Education
Senior Account Manager (Private Client / UHNW Education)
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Senior Account Manager (Private Client / UHNW Education)
Enjoy Education
Location: Knightsbridge, London | Hybrid, 1-2 days in office
Contract: Full-time, Permanent
Salary: Dependent on experience + performance-related bonus
Enjoy Education is looking for an exceptional Account Manager to join our Client Services team, supporting UK and international families across private tuition, homeschooling and bespoke education consultancy.
For 20 years, Enjoy Education has worked with families making high-trust, high-consideration decisions about their children’s education. Our clients include HNW, UHNW and globally mobile families who require thoughtful, discreet and highly personalised support.
This is a client-facing, commercially aware role for someone who combines excellent relationship management with strong organisation, sound judgement and a genuine interest in education.
The Role
As Account Manager (Private Client / UHNW Education), you will support prospective and existing families from first enquiry through to ongoing programme delivery.
You will manage consultations, understand each family’s goals and circumstances, recommend appropriate support, coordinate internal teams and ensure every client receives a responsive, polished and premium experience.
This role sits at the heart of our Client Services function and involves close collaboration with Education Consultants, tutors, Tutor Partnerships, Finance, Marketing and senior colleagues.
Key Responsibilities
- Manage incoming enquiries across private tuition, homeschooling and wider education consultancy services
- Conduct thoughtful consultations with prospective families, understanding their goals, priorities and family context
- Present tailored recommendations and clear next steps in a confident, professional and commercially aware manner
- Support conversion from initial enquiry through to onboarding and programme set-up
- Build trusted, long-term relationships with families based on discretion, warmth and clear communication
- Act as a key point of contact for assigned clients, monitoring satisfaction, retention and opportunities to deepen support where appropriate
- Coordinate tutor matching, introductions, onboarding, timetabling, feedback and programme logistics
- Work closely with Education Consultants, tutors and internal teams to ensure tailored programmes are delivered smoothly
- Maintain accurate client, enquiry and programme records within HubSpot
- Provide regular updates on client activity, conversion, programme progress, risks and opportunities
- Contribute to process improvements, reporting and a consistently excellent client journey
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
About You
We are looking for someone with:
- 3–5+ years’ experience in account management, client services, sales, education, professional services or another relationship-led environment
- Strong client relationship management skills and confidence speaking with parents and senior stakeholders
- Commercial awareness and experience supporting enquiry conversion, sales follow-up or account growth
- Excellent written and verbal communication skills
- Strong organisational skills and exceptional attention to detail
- The ability to manage multiple families, enquiries, deadlines and priorities simultaneously
- Confidence using CRM systems, ideally HubSpot
- Discretion, judgement and confidence handling sensitive information
- A proactive, solutions-focused approach
- A genuine interest in education, families and premium client service
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Experience in premium education, tutoring, homeschooling, schools, admissions, private client services, luxury or HNW/UHNW-adjacent environments would be highly desirable.
Knowledge of the UK education system, including GCSE, A-Level, IB or school admissions pathways, would also be an advantage.
Benefits
- 25 days’ annual leave plus UK bank holidays
- Additional annual leave: +1 day per qualifying year of service, up to 30 days
- Extra paid day off for your birthday
- 1 paid charity / volunteering day per year
- Hybrid working arrangements
- Remote Summer Working Policy
- Access to the Juno wellbeing platform with monthly employer contributions
- Performance-related bonus scheme
- Enhanced family leave policies
About Enjoy Education
Enjoy Education is a premium private tuition and education consultancy based in Knightsbridge, London. We work with UK and international families seeking outstanding academic, homeschooling and education consultancy support.
Our reputation has been built on relationships, discretion, excellence and exceptional client outcomes.
Apply
To apply, please submit your CV and a short covering note outlining your experience in client relationship management, private client service, education or account management to dominic@enjoyeducation.co.uk
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location