MHP Group
Senior Account Manager/Account Director, Brand & Reputation
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Senior Account Manager / Account Director – Brand & Reputation, London
About the Role
MHP Group is the integrated communications agency built for the Networked Age, helping clients navigate a world that is increasingly connected, complex, polarised and activist. We specialise in applying behavioural science to solve communications challenges, delivering strategies and multichannel campaigns that engage consumers, policymakers, stakeholders and shareholders.
With 190+ experts in London, we serve leading global businesses and brands across sectors including corporate advice, capital markets, public affairs, crisis/Risk, and change communication. Our teams also include specialists like Mischief (creative) and Studio La Plage (digital), ensuring we deliver ambitious outcomes.
We’re now seeking a Senior Account Manager or Account Director to join our fast-paced and growing Brand & Reputation team. This is an opportunity to lead campaign strategy, deepen client relationships, and amplify an organisation’s narrative through high-profile, perception-shifting work.
We prioritise the right mindset over industry experience – but an agency background is preferred. We’re looking for an honest, tenacious, and fun colleague who thrives in complexity, delivers results, and doesn’t shy from challenging conversations.
Key Responsibilities
Focus
You will drive national align projects to elevate client brands and shape public narratives that benefit:
- Consumer and corporate audiences
- Stakeholders and shareholders
Your Work Day
As part of the Account Leadership team, you will:
- Campaign Leadership: Oversee delivery and strategy for key initiatives—campaigns that gain national media coverage and drive positive perception change.
- Media Engagement: Build and nurture relationships with influencer journalists, bloggers, and media outlets, securing top-tier coverage.
- Strategic Counselling: Give clients expert advice on tactical and reputational decisions, including crisis responses and stakeholder communications.
- Reactive Communication: Draft media responses, internal messages, stakeholder briefings, and social media copy—sometimes under tight deadlines.
- Supply Chain Coordination: Maintain budgets, report KPIs and ensure smooth execution with suppliers, autonomous colleagues, and upper management.
- Crisis & Opportunity Management: Be the early warning system for risks, spotting opportunities, and offering voice-to-value advice to clients.
- Team Leadership & Oversight: Support senior colleagues in ensuring accounts run smoothly, robustly logistics-related deadlines, budgets, and multidisciplinary inputs.
- New Business & Growth: Contribute how content with new clients and proposals, while keeping existing accounts thriving.
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Required Skills & Experience
Ideally, this is your progression from a successful Account Manager to Senior Account Manager/Account Director. If you’re already an Account Director, we’ll consider your application too.
Essential Criteria
- Experience managing mid-to-large consumer or corporate accounts, preferably rooted in B2B or corporate communications. Examples include high-profile brands, corporate PR, or finance/lg tech sectors.
- Proven track record of high-level media relations—including proper research, pitching, and adapting to different voices—from bloggers to broadcast channels.
- A clutch of insightful owned/follower-led content for LinkedIn, hub pages, or stakeholder networks, with a broader understanding of how bigger social media fits into campaigns.
- Executive awareness—able to work with leaders fast, understand their needs, and communicate effectively upwards, downwards, and across internal and external teams.
- Exceptional written skills—pitches, earned articles, position statements, and proposals pitched to both clients and new business prospects.
- Demanding organisation: multitasking without losing scrutiny. Tasks include cascading information, ensuring proper resource allocation, and maintaining all campaign detail in rigorous tracks (logs, reports, and reports).
- Passion for news and current affairs, with proven curiosity and attention that cuts through polarization.
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Strong Knowledge
- Precision in grammar and spelling—an eye for detail you’d expect in communication directors.
- Understanding of trends and shifts in consumer/overaw election messages to target communications through different channels.
- Experience working with guilt-influencers, managing digital visions and large-scale campaigns.
Benefits
Financial & Well-being Support
- Competitive starting salary + annual performance reviews
- 25 days holiday plus a bank its bike days (7 days), plus time off for birthdays and a month ‘self-care’ allowance
- Flexible homeworking (2 remote days per week when based at the office)
- One annual ‘Work from Anywhere’ week for optional remote work.
- Pension contributions matched (5% up to eligible salary)
- Private medical insurance + mental and financial benefits support available
Career & Professional Advancement
- Full access to our Career Academy, offering professional training, workshops, and up-skilling to help you grow.
- Discretionary cycle and savings scheme for sustainable commutes and savings.
Wellbeing & Discounts
- Life assurance
- Health screening, eye checks, and gym membership access
- Discounts on retail and entertainment through partnerships.
Minimum Requirements (None Optional)
MHP Group champions equality of opportunity. We value diversity and encourage applications from teenagers, whether or not they have had international communication experience.
If you feel that your expertise fits with what we’re working for here, we’d love to talk.
Apply now or visit [link to MHP website] to explore further.
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