OCU
Senior Accounts Payable Administrator
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Department: Group Services
Location: Stockport
Description
The Opportunity
OCU Group is looking for an experienced Senior Accounts Payable Administrator – Payments & Ledger Management to join our growing Finance team.
This is an exciting opportunity for an Accounts Payable professional who enjoys leading by example, improving processes and delivering exceptional service. Supporting the Accounts Payable Manager, you'll coordinate the day-to-day activities of the Payments & Ledger Management team, ensuring supplier payments are processed accurately, financial controls are maintained and service levels are consistently achieved.
What You'll Do
Reporting to the Accounts Payable Manager, you'll act as the operational Subject Matter Expert (SME) for Payments and Ledger Management, providing technical guidance, first-line support and coaching to the wider Accounts Payable team.
- Oversee payment processing activities
- Support ledger management
- Maintain strong financial controls
- Work collaboratively with stakeholders across Finance, Procurement and Operations to deliver an efficient and customer-focused Accounts Payable service
You'll also play an important role in driving continuous improvement by identifying opportunities to enhance processes, strengthen controls and support system developments.
Payments & Ledger Management
- Coordinate the day-to-day workload of the Payments & Ledger Management team, ensuring work is prioritised to meet agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
- Support and coordinate all core Accounts Payable activities, including:
- Weekly BACS payment processing and review.
- Processing Faster Payments.
- Posting Accounts Payable bank disbursements.
- Maintaining accurate supplier accounts.
- Investigating outstanding balances and account discrepancies.
- Direct Debit invoice processing, purchase order matching and query resolution.
- Managing the shared Accounts Payable mailbox.
- Review and process supplier payments, ensuring accuracy, compliance and adherence to company policies.
- Manage urgent payment requests from invoice receipt through to payment completion.
- Conduct aged creditor reviews and support the reduction of outstanding supplier balances.
- Ensure compliance with the No PO, No Pay policy and proactively progress invoices through the appropriate approval workflow.
- Maintain high standards of data accuracy within Microsoft Dynamics 365 or equivalent ERP systems.
- Support month-end and year-end finance activities, including reconciliations, accruals and reporting.
- Provide operational support across wider Accounts Payable teams to maintain service continuity.
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Team Leadership & Technical Support
- Act as the first point of contact for operational queries within the Payments & Ledger Management team.
- Provide coaching, guidance and technical support to Accounts Payable Administrators.
- Act as the Subject Matter Expert (SME) for Accounts Payable processes and the Purchase-to-Pay (P2P) lifecycle.
- Support colleagues in resolving complex payment, invoice and supplier account queries.
- Monitor workloads, identify bottlenecks and assist with resource planning to ensure service levels are maintained.
- Support the onboarding, training and development of new team members.
- Escalate operational risks and recurring issues where appropriate.
Supplier & Stakeholder Management
- Build and maintain strong relationships with suppliers and internal stakeholders across Finance, Procurement and Operational teams.
- Investigate and resolve complex supplier payment queries and account discrepancies.
- Collaborate with cross-functional teams to improve end-to-end Purchase-to-Pay processes and enhance customer service.
Governance, Compliance & Continuous Improvement
- Ensure all Accounts Payable activities comply with company policies, financial controls and regulatory requirements.
- Promote a strong control environment by preventing duplicate payments, processing errors and fraud risks.
- Support internal and external audits by providing documentation and process expertise.
- Assist with system enhancements, User Acceptance Testing (UAT) and process improvements.
- Maintain and develop standard operating procedures and training documentation.
- Identify opportunities to improve automation, efficiency and operational performance across the Accounts Payable function.
- Support wider finance projects and business improvement initiatives.
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What You'll Bring
Essential Skills & Experience
- Previous experience in a Senior Accounts Payable, Purchase Ledger or Finance Operations role.
- Strong knowledge of Accounts Payable processes and the Purchase-to-Pay (P2P) lifecycle.
- Experience coordinating workloads within a busy, high-volume transactional environment.
- Strong understanding of financial controls and payment governance.
- Excellent problem-solving and analytical skills with exceptional attention to detail.
- Experience using ERP or finance systems, ideally Microsoft Dynamics 365 Finance & Operations or similar.
- Strong Microsoft Excel and Microsoft Office skills.
- Excellent communication and stakeholder management skills.
- The ability to manage multiple priorities while meeting strict deadlines.
- A proactive, collaborative approach with a continuous improvement mindset.
Desirable Skills & Experience
- Knowledge of the Construction Industry Scheme (CIS).
- Experience supporting process automation or finance transformation initiatives.
- Previous experience working within a Shared Service Centre or high-volume finance environment.
- Experience supporting system implementations, upgrades or User Acceptance Testing (UAT).
To ensure that everyone has a fair opportunity to join our team, please inform us if you require any reasonable adjustments to our recruitment and interview process, by emailing recruitment@ocugroup.com.
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