OCU
Senior Accounts Payable Administrator
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Senior Accounts Payable Administrator
Department: Group Services
Location: Stockport
Description
The Opportunity
We're looking for an experienced and motivated Senior Accounts Payable Administrator to join our Finance Shared Services team. This is an exciting opportunity for an Accounts Payable professional who enjoys leading by example, supporting colleagues, and driving operational excellence within a fast-paced transactional environment.
As the Senior Accounts Payable Administrator, you'll coordinate the day-to-day activities of our Transactional Processing team, ensuring invoices and supplier transactions are processed accurately, efficiently, and in line with agreed service levels. You'll act as the team's subject matter expert, providing technical guidance, coaching and first-line support while helping to drive continuous improvement across our Purchase-to-Pay processes.
What You'll Do
You'll play a key role in ensuring the smooth running of our Accounts Payable Transactional Processing function by:
- Coordinating daily workloads to ensure Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are consistently achieved.
- Supporting all core Accounts Payable processes including invoice processing, purchase order matching, supplier statement reconciliations, shared mailbox management, invoice workflow management, and supplier query resolution.
- Reviewing transactions to ensure accuracy, completeness, and compliance with company policies.
- Monitoring workflow queues, invoice matching exceptions, and supplier rejections, ensuring issues are resolved promptly.
- Supporting month-end and year-end activities, including reconciliations, accruals, and reporting.
- Maintaining accurate financial data within Microsoft Dynamics 365 (or a similar ERP system).
- Providing operational support across wider Accounts Payable teams when required.
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Leading and Supporting the Team
- Act as the first point of contact for day-to-day operational queries.
- Coach, mentor, and support Accounts Payable Administrators to ensure consistent, high-quality service delivery.
- Serve as the Subject Matter Expert (SME) for Accounts Payable transactional processes and the Purchase-to-Pay (P2P) cycle.
- Monitor workloads, identify bottlenecks, and help prioritize work across the team.
- Escalate operational risks and recurring issues where appropriate.
- Support the onboarding and development of new team members.
Building Strong Relationships
- Resolve supplier and stakeholder queries within agreed service levels.
- Investigate invoice discrepancies, payment queries, and supplier disputes.
- Reconcile supplier statements and ensure outstanding issues are investigated and resolved.
- Build collaborative relationships with Procurement, Finance, and operational teams to improve end-to-end processes and customer service.
Driving Quality and Continuous Improvement
- Maintaining robust financial controls and ensuring compliance with company policies and audit requirements.
- Supporting internal and external audits.
- Identifying opportunities to improve efficiency, automation, and service delivery.
- Supporting system enhancements, upgrades, and User Acceptance Testing (UAT).
- Maintaining process documentation and delivering training following system or process changes.
- Contributing to projects and initiatives that simplify processes, strengthen controls, and enhance the customer experience.
Essential
What You'll Bring
- Previous experience in a senior Accounts Payable or Accounts Payable Team Leader role.
- Strong knowledge of end-to-end Accounts Payable and Purchase-to-Pay processes.
- Experience working in a high-volume transactional environment.
- Excellent organizational skills with the ability to prioritize workloads and meet deadlines.
- Strong analytical and problem-solving abilities.
- Excellent communication and stakeholder management skills.
- Experience using Microsoft Dynamics 365 or a similar ERP system.
- A collaborative approach with a passion for coaching and supporting colleagues.
- A continuous improvement mindset with a focus on efficiency and customer service.
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Desirable
- Knowledge of Construction Industry Scheme (CIS) requirements.
- Experience supporting finance process automation initiatives.
- Experience working within a Shared Services environment.
What We Offer
At OCU, we believe that meaningful work should come with meaningful support. That's the principle behind Careers with Purpose, our commitment to ensuring every person at OCU feels supported, developed, and valued, not just in their role today, but throughout their career with us.
Alongside the opportunity to work on some of the UK's most significant infrastructure projects, we offer a benefits package that we are continuing to develop as we grow, and the kind of career acceleration that only comes from being inside a business moving at this pace.
As a rapidly growing organisation, there are genuine opportunities to progress, broaden your experience, and build a long-term career within OCU Group.
To ensure that everyone has a fair opportunity to join our team, please inform us if you require any reasonable adjustments to our recruitment and interview process is, by emailing recruitment@ocugroup.com.
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