Sirona care & health
Senior Administrator
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Important Note
Please note, we cannot offer a Certificate of Sponsorship for this role.
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Job Title: Senior Administrator
Location: North & West Bristol
About the Role
We are seeking an experienced Senior Administrator to join our Administrative team. You will support the Community Integrated Neighbourhood Team for North & West Bristol.
Responsibilities:
- Work well as part of a team within a busy locality coordination office.
- Be supportive to the Locality Managers, the wider clinical teams, the admin team.
- Be familiar with patient database systems.
- Lead and manage the review, coordination, and allocation of referrals within the locality.
- Work closely with other services to achieve timely patient hospital discharges and efficient care allocation.
- Support Managers by arranging meetings, booking appointments, taking minutes at meetings, managing new initiatives, projects, audits, staffing trackers, and budgets.
- Coordinate team capacity and staffing rotas.
- Lead and manage community team administrators.
- Work collaboratively with other locality administrators to embed consistent and high-quality support and systems across the service.
- Responsible for training and development of Band 3 administration staff within the team.
- Provide ad hoc training and support across the whole team when new initiatives are implemented.
- Plan and organise a broad range of complex activities, reprioritising own workload at short notice as urgent issues or new tasks arise.
- Provide short-term support and coordinate cover within the team in the absence of Band 3 administration staff (e.g., sickness cover).
- Establish good communication systems within the locality, ensuring a culture of openness and efficiency.
- Provide support and escalate issues that arise within the teams regarding referrers, patients, and relatives, managing or escalating appropriately as the situation demands.
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Requirements:
- Hold qualifications in Numeracy and Literacy level 2 qualification or equivalent.
- Have a high level of IT Literacy.
- Preferably hold an NVQ level 3 in Business Administration.
- Previous experience within a healthcare setting is desirable but not essential.
Working Hours:
- Between 8 am and 8 pm, 7 days per week, on a rota basis.
- This role is in person, based predominantly in NBICC, but will be required to visit our other bases in Horfield and Shirehampton.
About Us
Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas.
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We are Sirona care & health – England’s largest provider of Adult’s and Children’s Community Services and we’d love for you to join us in Bristol, North Somerset, or South Gloucestershire.
Benefits:
- Agenda for Change Salary.
- Full NHS benefits.
- 27+ days’ pro rata annual leave.
- Participation in the NHS Pension Scheme.
We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation.
We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners, and communities we serve.
Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different – we create development opportunities for all our colleagues and apprentices.
How to Apply
Interested? View our benefits leaflet which you can find attached to this vacancy.
Contact Information
For further details / informal visits contact:
- Name: Lisa Stone
- Job title: North & West Bristol Admin Manager
- Email address: lisa.stone6@nhs.net
- Telephone number: 07867 461723
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