Rathbones
Senior Administrator - Cash Receipts
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Job Title: Senior Admin - Cash Receipts
Location: Liverpool
Contract Type: Perm
About the Role
We are looking for a highly organised and detail-focused individual to join our Operations team within Cash Receipts. You will play a key role in processing client payments and bank transactions, ensuring accuracy and supporting the smooth running of critical financial operations. The Cash Receipts team is responsible for processing all client receipts and custodian bank transactions, alongside the completion of external bank and internal nominal reconciliations.
Key Responsibilities / Outcomes of the Role
- Take accountability for managing and resolving complex administrative requests and activities within the team.
- Support the production of management information, including KPIs and KRIs relevant to your responsibilities, ensuring outputs are timely, accurate, and appropriate for senior committee reporting.
- Actively participate in the 4+1 Lean methodology habits to support a culture of continuous improvement.
- Contribute to continuous improvement initiatives, driving efficiencies and enhancing client and customer experience (CX/UX).
- Perform User Acceptance Testing (UAT) for new and existing IT systems to support change delivery.
- Deliver initial and ongoing training to team members, ensuring knowledge transfer and capability build.
- Maintain and update team procedures to accurately reflect current working practices.
- Identify, escalate, and support the resolution of any CASS-related risks or issues in a timely manner.
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Essential:
- Minimum of 5 GCSEs (Grade A–C / 5–9), including Maths and English
- Experience working collaboratively within a team environment
- Strong organisational and time management skills
- High level of accuracy with strong attention to detail
- Ability to quickly learn and apply new processes and tasks
- Effective prioritisation skills with the ability to manage workloads under pressure and meet tight deadlines
- Strong written and verbal communication skills
- Proven problem-solving ability, with a practical approach to complex issues
- Good working knowledge of Microsoft Office
Desirable:
- Approximately 2 years’ experience within the wealth management sector or a similar financial services environment
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