Birmingham Women's and Children's Hospital and Charity
Senior Admissions Clerk
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Job Description
Role Overview
To ensure that the booking process for patients on the elective waiting list is followed within the agreed timeframe and process.
- To enter agreed surgery dates onto EPR system, this may include cancelling and re arranging surgery dates.
- Arranging and booking Pre-Operative assessment appointments.
- Provide an efficient, polite and compassionate service to patients and service users regarding booking appointments and surgery dates.
- To deal with all calls to the admissions office regarding admission dates.
- To provide administrative support to Pre-Operative assessment.
- To deputise for the Gynaecology Inpatient Waiting List Manager and directly support during peak activity.
Key Responsibilities
- Ensure the booking process for patients on the elective waiting list is followed within the agreed timeframe and process.
- Enter agreed surgery dates onto EPR system, this may include cancelling and re arranging surgery dates.
- Arrange and book Pre-Operative assessment appointments.
- Provide an efficient, polite and compassionate service to patients and service users regarding booking appointments and surgery dates.
- Deal with all calls to the admissions office regarding admission dates.
- Provide administrative support to Pre-Operative assessment.
- Deputise for the Gynaecology Inpatient Waiting List Manager and directly support during peak activity.
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Working Conditions
The post holder will be expected to work unsupervised and on their own initiative as well as working as part of a team including clinical, management and clerical staff.
About the Trust
Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.
- Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.
- Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.
- Parkview Clinic is a Child and Adolescent Mental Health Service Mental Health (CAMHS) facility in Moseley, for young people aged 11-18 years who require admission due to significant psychiatric difficulties.
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Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.
Contact Information
For further details / informal visits contact:
- Name: Michelle Cocking
- Job Title: Waiting List Manager
- Email Address: m.cocking@nhs.net
- Telephone Number: 0121 335 8121
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