Harnham
Senior Analyst
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Senior Analyst, Subscriber Growth
London, Hybrid
Salary up to £70,000
This is an excellent opportunity for a commercially focused Senior Analyst to join a high-growth digital subscription business and play a key role in shaping customer acquisition, engagement, and retention strategy across multiple international markets. You will work at the heart of decision-making, delivering insights that directly influence commercial outcomes and customer experience.
The Company
They are a globally recognised consumer-facing organisation with a large and growing subscription customer base. Operating across multiple international markets, they place data at the centre of strategic decision-making and customer growth. Their analytics function is highly visible within the business, partnering closely with commercial, product, marketing, and leadership teams to drive performance. They foster a collaborative, inclusive environment where innovation and continuous improvement are encouraged.
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The Role
You will join a specialist analytics team focused on subscriber growth, retention, and customer health.
Responsibilities include:
- Delivering actionable insights on customer acquisition, engagement, retention, and subscription performance
- Translating complex data into clear recommendations for commercial and senior stakeholders
- Designing and evaluating statistically robust tests and experiments
- Building and maintaining dashboards, reports, and visualisations to monitor performance and business KPIs
- Supporting a data-driven culture by enabling stakeholders to make informed decisions through self-service analytics
- Identifying opportunities to improve analytical processes and introduce scalable solutions
- Partnering with cross-functional teams to align analytics priorities with business objectives
- Managing multiple analytical requests and delivering high-quality insight in a fast-paced environment
Your Skills & Experience
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- Strong commercial analytics experience within a consumer, subscription, digital, or customer-focused business
- Advanced SQL skills with the ability to write and optimise complex queries
- Experience developing dashboards and visualisations using tools such as Tableau, Power BI, or Looker
- Strong understanding of statistical methods including experimentation, hypothesis testing, regression analysis, or predictive modelling
- Experience using Python, R, or a similar analytical programming language
- Ability to communicate technical findings clearly to non-technical stakeholders
- Experience influencing business decisions through data-driven recommendations
- Exposure to machine learning techniques or AI-enabled analytical workflows would be beneficial
How to Apply
If you are a commercially minded Senior Analyst with strong SQL, statistics, and stakeholder management skills, apply today to learn more about this exciting Subscriber Growth opportunity.
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